Description
Enhance your communication infrastructure with the Cisco Unified Communications Essential Operate - Extended Service. This one-year service plan is designed to keep your systems running smoothly and efficiently, ensuring you make the most of your investment in Cisco technology. Whether you are a small business or a large enterprise, this service provides comprehensive support to meet your specific needs, allowing you to focus on your core business operations.
- Comprehensive Support: With this service, you receive 8 x 5 support, ensuring that your communication systems are monitored and managed during business hours by trained professionals.
- Next Business Day Hardware Replacement: Enjoy peace of mind with our Next Business Day service that guarantees hardware replacement to minimize downtime and keep your systems operational.
- Service Depot Exchange: Benefit from a reliable and cost-effective response through our service depot, which facilitates swift exchanges for faulty equipment.
- Physical and Electronic Support: This service includes both physical and electronic support options, allowing you to choose the most convenient method for your organization.
- Predictable Total Cost of Ownership: Keep your budgeting in check with a predictable total cost of ownership, minimizing unexpected expenses and maximizing your return on investment.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 1 Year
- Support Hours: 8 x 5
- Response Time: Next Business Day for hardware replacement
- Service Sub Type: Physical and Electronic
- Replacement Service Included: Yes
How to Install
Installing the Cisco Unified Communications Essential Operate - Extended Service is straightforward. Follow these steps for a seamless setup:
- Contact Cisco or your authorized reseller to purchase the service plan.
- Upon activation, you will receive confirmation and further instructions from Cisco.
- Ensure that your existing Cisco systems are updated with the latest software to maximize service benefits.
- Set up your support contacts with Cisco to facilitate timely communication and issue resolution.
- Regularly monitor your systems and utilize the service support as needed for optimal performance.
Frequently Asked Questions
- What does the service cover? The Cisco Unified Communications Essential Operate - Extended Service covers hardware replacement, software application support, and provides expert assistance during business hours.
- How quickly can I expect a hardware replacement? With our Next Business Day service, you can expect a replacement hardware unit to be delivered by the next business day.
- Is this service available for all Cisco products? This service is specifically designed for Cisco Unified Communications systems; please consult with Cisco or your reseller for other product services.
- What is the duration of the service? The service is valid for one year from the date of purchase, providing you with ongoing support for an entire year.
- How do I report an issue? You can report an issue by contacting Cisco support through the designated channels provided upon service activation.
Customer reviews
Showing - Of Reviews