Description
Experience uninterrupted business operations and exceptional customer support with the Extreme Networks ExtremeWorks - Extended Service - 1 Year. This comprehensive service plan is meticulously crafted to ensure that your Extreme Networks equipment operates at peak performance, allowing your organization to focus on growth and productivity without the worry of technical failures. With a strong commitment to customer satisfaction, this extended service plan guarantees you peace of mind, knowing that your network infrastructure is in capable hands.
- 24 x 7 x 4 Hour Support: Benefit from round-the-clock access to expert assistance. Any issues you encounter will be addressed swiftly and efficiently, significantly reducing downtime and enhancing productivity.
- Parts Replacement Service: The ExtremeWorks service includes a robust parts replacement option. In the event of hardware failures or unexpected malfunctions, you can count on immediate support to keep your systems running smoothly.
- Physical Service Subtype: This service offers hands-on assistance, providing a proactive approach to managing and executing projects. Physical replacements and direct support ensure that your operations not only run but thrive.
- 1 Year Service Duration: Enjoy a full year of coverage with the ExtremeWorks service. This long-term commitment empowers you to plan your operations effectively, maximizing productivity and achieving timely results.
- Increased Productivity: By investing in Extreme Networks ExtremeWorks, you are ensuring optimal equipment performance. This allows your team to concentrate on critical tasks without the constant concern of unexpected downtime.
Technical Details of Product
- Service Type: Extended Service
- Service Duration: 1 Year
- Support Hours: 24 x 7 x 4 Hour response time
- Service Subtype: Physical
- Parts Replacement: Included
How to Install
Installing the Extreme Networks ExtremeWorks - Extended Service is simple and straightforward. Follow these steps to ensure proper setup:
- Contact Extreme Networks customer support to activate your service plan.
- Provide the necessary information regarding your network equipment.
- Follow the instructions provided by the customer support team for any required configurations.
- Once activated, ensure your equipment is monitored regularly to make the most out of your service benefits.
Frequently Asked Questions
- What is included in the ExtremeWorks Extended Service? The service includes 24 x 7 support, parts replacement, and hands-on physical assistance to help resolve issues quickly.
- How long does the service provide coverage? The ExtremeWorks service plan offers coverage for one full year, ensuring you have support when you need it.
- Can I renew the service after one year? Yes, you can renew your ExtremeWorks service before it expires to continue enjoying uninterrupted support.
- What should I do if I encounter a problem with my equipment? Contact Extreme Networks support immediately for assistance. They will guide you through troubleshooting steps or arrange for parts replacement as necessary.
- Do I need to pay for parts replacement? Parts replacement is included in the service, so you will not incur additional charges for covered parts.
Customer reviews
Showing - Of Reviews