Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks - Extended Service - 1 Year is an essential solution for businesses looking to safeguard their network infrastructure while ensuring optimal performance. This premium service is designed to provide you with expert maintenance support, tailored scheduling, and a commitment to quick response times, allowing you to focus on your core business activities with peace of mind. With this service in place, you can enhance the reliability of your network systems and protect your valuable investment.

• Comprehensive 4 Hour Response Time: Experience minimal downtime with our guaranteed 4-hour response time, ensuring your operations remain uninterrupted and efficient.
• Flexible Maintenance Options: Customize your service experience with flexible scheduling that allows you to choose work hours and locations that best fit your business needs.
• One Year Service Duration: Enjoy a full year of extended service designed to keep your network efficient and dependable, providing you with the confidence to focus on what matters most.
• Increased Reliability: Our service enhances the performance and reliability of your network infrastructure, giving you the assurance that your investment is well protected.
• Expert Support: Gain immediate access to a dedicated team of professionals who are ready to assist you with expert technical support throughout the service period.

Technical Details of the Product

The Extreme Networks ExtremeWorks - Extended Service - 1 Year includes the following key features:

• Service Type: Extended Service
• Service Duration: 1 Year
• Response Time: 4 Hours
• Sub Type: Physical Service
• Support: Expert technical assistance throughout the service period

How to Install

Installing your Extreme Networks ExtremeWorks - Extended Service is a straightforward process. Follow these steps to get started:

1. Contact your Extreme Networks representative to initiate your service agreement.
2. Provide the necessary details about your network infrastructure and any specific requirements you may have.
3. Schedule the start of your service at a time that is convenient for you.
4. Once your service is activated, you will receive confirmation along with your service details and the contact information for your support team.
5. Utilize the 4-hour response service as needed by reaching out to the support team whenever required.

Frequently Asked Questions

1. What is included in the Extreme Networks ExtremeWorks - Extended Service?

The service includes a full year of maintenance support with a guaranteed 4-hour response time, ensuring your network is always operational.

2. Can I customize my service hours with this plan?

Yes, the physical service subtype allows for flexibility in scheduling work hours and locations to accommodate your business needs.

3. What should I do if I need assistance outside of regular hours?

You can contact the support team through the provided channels, and they will assist you promptly within the designated response time.

4. How does this service protect my investment?

This service enhances the reliability and efficiency of your network infrastructure, helping to prevent costly downtime and ensuring maximum performance.

5. Is there a renewal option for the service after one year?

Yes, you can discuss renewal options with your Extreme Networks representative as your service period comes to an end to ensure continuous support.