Description
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is an essential solution for businesses looking to enhance their network performance and reliability. With this comprehensive managed service, organizations can enjoy peace of mind knowing their network is continuously monitored and supported by industry experts. The MonitoringPLUS service is designed to deliver advanced features that streamline operations, secure data, and enhance productivity.
- Continuous Remote Network Monitoring: Experience unparalleled 24/7 surveillance of your network, allowing you to identify and resolve potential issues before they disrupt your operations.
- Dedicated Technical Support: Gain access to the Extreme Networks NetworkControl Center, available around the clock for all product-related inquiries and troubleshooting needs, ensuring you are never alone with your network challenges.
- Operational Software Updates: Stay ahead with the latest software enhancements and upgrades, ensuring that your systems are always running smoothly, efficiently, and securely.
- Advanced Parts Replacement: Enjoy the assurance of Next Business Day parts replacement, which minimizes downtime and maximizes the efficiency of your network operations.
- Comprehensive Reporting and Alerts: Receive systematic evaluations and alerts regarding your network's health, performance, and security, empowering you to take proactive measures to maintain optimal operation.
Technical Details of Product
- Service Type: Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Support Availability: 24x7 (available 24 hours a day, 365 days a year)
- Parts Replacement Response: Next Business Day
- Access: Extreme Networks Managed Services Gateway
How to Install
To begin enjoying the benefits of the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, follow these simple steps:
- Purchase the service through an authorized Extreme Networks dealer or directly from the Extreme Networks website.
- Once your purchase is confirmed, you will receive a welcome email containing your service credentials and instructions for accessing the Managed Services Gateway.
- Log into the Gateway portal using the provided credentials to configure your network monitoring preferences and thresholds.
- Set up notifications for alarms and alerts according to your operational requirements.
- If you encounter any issues during setup, contact the NetworkControl Center for immediate assistance.
Frequently Asked Questions
- What is included in the MonitoringPLUS service? MonitoringPLUS includes continuous remote network monitoring, operational software updates, advanced parts replacement, and 24/7 technical support.
- How quickly can I expect part replacements? Extreme Networks offers Next Business Day parts replacement to ensure minimal disruption to your operations.
- Is training provided for using the Managed Services Gateway? Yes, upon activation of your service, you will receive resources and support to effectively navigate the Managed Services Gateway.
- Can I customize my alert notifications? Absolutely, you can set specific parameters for alerts to suit your operational needs.
- What should I do if I have a technical issue? Contact the NetworkControl Center via telephone or web support for immediate assistance, available 24/7.
Customer reviews
Showing - Of Reviews