Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is the ultimate solution for businesses looking to streamline their network operations and ensure robust support. With an Extended Service plan for one year, your organization can benefit from unmatched technical assistance that fosters efficiency and operational reliability. Designed to address the needs of modern enterprises, this service guarantees that your technical challenges are met with prompt and effective solutions.

• 24/7 Availability: Experience peace of mind with round-the-clock support. Our 24 x 7 service ensures that you can reach out for assistance any time of the day or night, thus maintaining business continuity and minimizing costly downtime.
• Rapid Response Time: Benefit from a swift 4-hour advance parts replacement service. This feature ensures that hardware issues are resolved quickly, thereby maintaining your operational efficiency and enhancing productivity.
• Comprehensive Parts Replacement: Included in the service are provisions for both electronic and physical parts replacement. This allows you to effectively manage unexpected technical challenges without the hassle of complex logistics.
• Service Depot Location: Utilize our dedicated service depot, strategically located to enhance usability and expedite turnaround times. This facility improves service efficiency, enabling faster repairs and replacements.
• Focus on Reliability: The ExtremeWorks service is meticulously designed to boost your operational reliability and productivity. Our commitment to excellence ensures that you receive the highest standards of service tailored to your business needs.

Technical Details of the Product

• Service Type: Managed Services MonitoringPLUS
• Service Duration: 1 Year
• Service Availability: 24/7
• Response Time: 4-Hour Advance Parts Replacement
• Service Depot: Yes
• Electronic and Physical Service: Yes

How to Install

Getting started with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is simple. Follow these steps:

1. Contact your Extreme Networks representative to initiate the service activation process.
2. Provide the necessary details about your current network setup and any specific requirements you may have.
3. Once the service is activated, you will receive confirmation along with relevant documentation.
4. In case of any hardware issues, contact the 24/7 support team to request parts replacement.
5. Utilize the service depot for any necessary repairs or maintenance.

Frequently Asked Questions

• What does the ExtremeWorks Managed Services MonitoringPLUS cover? This service provides comprehensive technical support, parts replacement, and access to our service depot to manage both electronic and physical components of your network infrastructure.
• Is the service available 24/7? Yes, the ExtremeWorks Managed Services MonitoringPLUS is available 24 hours a day, 7 days a week, ensuring you receive support whenever needed.
• How quickly can I expect parts replacement? You can expect a 4-hour advance parts replacement service response time, allowing you to quickly return to normal operations.
• Where is the service depot located? The service depot location is strategically established to enhance service efficiency and reduce turnaround times for repairs and replacements.
• What is the duration of the service plan? The ExtremeWorks Managed Services MonitoringPLUS is available as a one-year service plan, ensuring you have continuous support throughout the year.