Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Introducing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year, a premier solution designed to optimize and protect your network performance. This extensive service ensures not only the security of your investment but also offers a wealth of features specifically developed for reliability and effortless troubleshooting. With a strong emphasis on rapid resolution and efficient parts replacement, this service is essential for businesses dedicated to maintaining peak network operations.

• Comprehensive Parts Replacement: The ExtremeWorks Managed Services MonitoringPLUS includes a robust parts replacement service that swiftly addresses any unexpected equipment failures. This feature significantly minimizes downtime, allowing your business operations to continue without interruption.
• On-site Support: Experience the convenience of immediate assistance with dedicated on-site support. Our trained professionals are equipped to diagnose and resolve issues directly at your location, providing rapid solutions and peace of mind whenever challenges arise.
• Proactive Monitoring: Continuous monitoring of your network is pivotal to this extended service. This proactive approach identifies potential issues before they escalate into larger problems, ensuring system integrity and reliability for your operations.
• Easy Installation and Setup: Designed with user-friendliness in mind, this service allows quick and straightforward installation and setup. Enjoy the peace of mind that comes from knowing your network is secured and monitored without complicated configurations.
• One Year of Coverage: With a comprehensive one-year extended service plan, you can rest assured that you have the necessary support throughout the duration. This long-term investment adds substantial value to your overall network management strategy.

Technical Details of the Product

• Service Type: Extended Managed Services
• Duration: 1 Year
• Support: On-site Support, Exchange Parts Service
• Coverage: Comprehensive Monitoring and Management

How to Install

Installing the ExtremeWorks Managed Services MonitoringPLUS is straightforward. Follow these simple steps:

1. Purchase the service through an authorized Extreme Networks provider.
2. Upon receiving service confirmation, a service representative will contact you to schedule the installation.
3. A technician will arrive on-site to assess your current network setup to ensure compatibility with necessary components.
4. After the assessment, the technician will configure the monitoring systems and establish all required protocols.
5. A thorough testing procedure will be conducted to confirm that the system is functioning optimally.
6. You will receive training on how to utilize the monitoring features effectively.

Frequently Asked Questions

• What is covered under the ExtremeWorks Managed Services MonitoringPLUS? The service includes on-site support, parts replacement, and proactive monitoring for any issues arising during the service plan duration.
• How quickly can I expect a technician to arrive for on-site support? Technicians are typically dispatched within 24 hours of a service request, ensuring a rapid response for urgent issues.
• Can I renew the service after one year? Yes, the ExtremeWorks Managed Services MonitoringPLUS can be renewed before your current service expires, ensuring continuous protection and support.
• Is there a limit to the number of service calls I can make? There is no limit to the number of service calls; as long as you're within your service coverage period, you can request support as needed.
• What types of parts are covered under the replacement service? The parts replacement service encompasses a wide range of hardware components associated with your network infrastructure, guaranteeing compatibility and performance.