Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a comprehensive extended service plan designed to enhance the reliability and efficiency of your network infrastructure. Tailored for businesses that value the protection of their investments, this service provides peace of mind through expert monitoring and maintenance, available 24/7. With this service, you can experience quick issue resolution and optimal performance, transforming your network management experience.

• 24/7 Monitoring and Support: Enjoy round-the-clock support and continuous monitoring with ExtremeWorks Managed Services MonitoringPLUS. Your network is under constant surveillance, allowing for immediate responses to any emerging issues, which safeguards your operations from unexpected disruptions.
• Fast Parts Replacement: With a remarkable 4-Hour Advance Parts Replacement service, any faulty components are swiftly replaced. This significantly reduces downtime, ensuring your operations run seamlessly without interruptions.
• Comprehensive Service Depot: Our service depot provides a reliable and cost-effective response, featuring both electronic and physical service options. This dual approach enhances usability, ensuring you receive the necessary support when you need it most.
• One Year of Dependability: This service lasts for a full year, delivering continuous support designed to maximize your network's efficiency and reliability. Enjoy a worry-free experience with the knowledge that your network is in expert hands.
• Enhanced Efficiency: Specifically designed to boost usability and efficiency, this service allows you to focus on your core business functions while experienced professionals handle the complexities of network management.

Technical Details of the Product

• Service Type: Managed Services
• Service Duration: 1 Year
• Support Type: 24 x 7 x 4 Hour
• Service Depot: Parts Replacement
• Service Sub-Type: Electronic and Physical
• Response Time: 4 Hour Advance Parts Replacement

How to Install

To install the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, follow these simple steps:

1. Purchase the Service: Activate the service through your account manager or online portal.
2. Setup Monitoring: Once activated, configure the monitoring tools according to your network’s specifications.
3. Configure Alerts: Set up alerts to notify you of any issues, ensuring proactive network management.
4. Utilize Support: Access 24/7 support whenever you encounter issues or require assistance with your network.

Frequently Asked Questions

• What does the service include? The ExtremeWorks Managed Services MonitoringPLUS includes 24/7 monitoring, parts replacement service, and access to a service depot for rapid resolutions.
• How quickly can I expect parts replacement? This service guarantees a 4-hour response time for parts replacement, effectively minimizing your network's downtime.
• Is this service suitable for small businesses? Absolutely, this service is designed for businesses of all sizes, ensuring essential support and reliability for any network infrastructure.
• Can I extend the service beyond one year? Yes, you can renew or extend your service plan before the end of the current term to ensure continued support.
• What kind of support can I expect? Expect comprehensive support that includes technical assistance, parts replacement, and tailored monitoring services to meet your unique needs.