Extreme Networks ExtremeWorks MonitoringPLUS - AHR - Service

Experience unparalleled network reliability and performance with the Extreme Networks ExtremeWorks MonitoringPLUS - AHR - Service. Designed specifically for businesses that require comprehensive network management solutions, this service offers continuous remote monitoring, exceptional technical support, and proactive operational software updates. With ExtremeWorks MonitoringPLUS, you gain crucial real-time insights into your network's health, performance, and security, ensuring that your operations run smoothly and efficiently.

• Continuous Remote Monitoring: Enjoy peace of mind with 24/7 network oversight, allowing for timely identification and resolution of issues before they escalate.
• Expert Technical Support: Gain access to Extreme's Network Control Center (NCC) around the clock, where knowledgeable technicians are available to assist with product-related queries and troubleshooting.
• Operational Software Updates: Benefit from regular updates and upgrades to your operational software, ensuring your systems are always equipped with the latest features and security enhancements.
• Advanced Parts Replacement: Receive quick solutions with advanced parts replacement, minimizing downtime and ensuring your network operates at peak performance.
• Real-Time Network Access: Utilize the Extreme Networks Managed Services Gateway to monitor network health, view saved configurations, and generate standardized reports for better decision-making.

Technical Details of Product

Service Type: ExtremeWorks Managed Services MonitoringPLUS - AHR
Remote Monitoring: 24x7 network monitoring
Support Access: 24/7 access to Extreme's Network Control Center
Operational Software: Regular updates and upgrades included
Parts Replacement: Next Business Day shipment service for parts

How to Install

Installing the ExtremeWorks MonitoringPLUS - AHR service is straightforward:

1. Contact your Extreme Networks representative to initiate your service subscription.
2. Access the Extreme Networks Managed Services Gateway using the provided credentials.
3. Follow the on-screen instructions to set up your network for remote monitoring.
4. Confirm that your network devices are correctly configured for alerts and notifications.
5. Once set up, your network will be continuously monitored, and you can access real-time insights through the gateway.

Frequently Asked Questions

What is included in the MonitoringPLUS - AHR service? The service includes continuous remote monitoring, technical support, operational software updates, and advanced parts replacement.

How does remote monitoring work? Network and device events are detected and collected via remote monitoring, evaluated, and presented to you through a notification process.

What if I need technical support? You can contact Extreme's Network Control Center via phone or web, available 24/7 for assistance.

Is there a warranty on parts replacement? Yes, advanced parts replacement is included to ensure minimal downtime and continuity of service.

How can I access the Managed Services Gateway? Access is available through the credentials provided upon subscription to the MonitoringPLUS service.