HPE Foundation Care - 3 Year - Warranty

The HPE Foundation Care - 3 Year Warranty provides a comprehensive service solution designed to bolster the reliability and performance of your IT infrastructure. By investing in this warranty, you ensure that your hardware and software systems receive the expert technical support they require, allowing you to concentrate on your core business operations without disruptions. With HPE’s dedicated resources at your disposal, you can quickly resolve issues, maximizing both uptime and productivity.

• Comprehensive Coverage: The HPE Foundation Care service delivers extensive hardware and software support, covering both HPE products and selected third-party products for troubleshooting and repairs, ensuring a one-stop solution for your IT needs.
• Remote Diagnosis and On-Site Repair: Benefit from the convenience of remote diagnosis and support, offering immediate assistance for your issues. If a problem cannot be resolved remotely, HPE's technicians will be dispatched for on-site hardware repairs, minimizing downtime.
• Software Support and Updates: Enjoy access to remote technical support for software products, alongside timely updates and patches that keep your systems running smoothly, securely, and efficiently.
• Next Business Day Phone Support: With a dedicated phone support service, you can expect quick response times for urgent issues, helping you maintain productivity and reduce disruption to your operations.
• Extended Warranty Benefits: With a 3-year service duration, the HPE Foundation Care offers maximum efficiency and peace of mind for your IT environment, ensuring that expert support is always just a call away.

Technical Details of HPE Foundation Care - 3 Year Warranty

• Service Type: Comprehensive Hardware and Software Support
• Duration: 3 Years
• Support Availability: Next Business Day Phone Support, Remote Diagnosis, and On-site Repair
• Software Support: Basic Software Support and Collaborative Call Management for selected non-HPE software
• Access to Software Updates: Included updates for selected HPE-supported third-party software

How to Install

To activate your HPE Foundation Care - 3 Year Warranty, follow these simple steps:

1. Purchase the HPE Foundation Care service through an authorized HPE reseller or directly from HPE.
2. Upon purchase, you will receive a confirmation email containing instructions on how to register your service.
3. Follow the registration link provided in the email to complete the sign-up process.
4. Once registered, you will have immediate access to all support and warranty services.

Frequently Asked Questions

1. What is covered under the HPE Foundation Care service? The service covers comprehensive hardware and software support for HPE and selected third-party products, including remote diagnosis, on-site repair, and software updates.
2. How do I access support? You can access support via the dedicated phone support service that comes with your warranty. Simply call the provided number for immediate assistance from HPE technicians.
3. Can I extend my warranty after it expires? Yes, you can inquire about extending your warranty prior to its expiration. Contact HPE or your authorized reseller for options and availability.
4. What if I need assistance with third-party software? The service provides support for selected non-HPE software as part of the Basic Software Support. However, access to updates and support for third-party products is subject to availability from the original manufacturer.
5. Is the HPE Foundation Care service available worldwide? The availability of HPE Foundation Care services may vary by region. Please check with HPE or your local reseller for specific service availability in your area.