HPE Foundation Care - 3 Year - Warranty

Enhance the reliability and performance of your IT infrastructure with the HPE Foundation Care - 3 Year Warranty. This comprehensive service is designed to provide you with unparalleled hardware and software support from Hewlett Packard Enterprise (HPE). By leveraging expert technical resources, you can ensure your systems are always operational, minimizing downtime and maximizing productivity.

• Comprehensive Support: HPE Foundation Care offers extensive hardware and software services, including remote diagnosis and on-site repair, ensuring your IT infrastructure operates at peak performance.
• Maximize Uptime: With a commitment to increasing the availability of your IT resources, this warranty guarantees expert assistance to resolve issues swiftly, so you can focus on your core business.
• Next Business Day Support: Enjoy the convenience of Next Business Day hardware support, which ensures a rapid response to any issues that may arise, minimizing interruptions to your operations.
• Inclusive Software Support: This service includes Basic Software Support and access to software updates and patches, ensuring your systems remain secure and up-to-date.
• Three-Year Coverage: With a three-year service duration, HPE Foundation Care provides long-term assurance, allowing you to plan your IT expenses effectively while benefiting from enhanced support.

Technical Details of the Product

• Service Type: HPE Foundation Care
• Duration: 3 Years
• Service Coverage: Hardware and selected software products
• Support Options: Remote diagnosis, on-site repair, phone support
• Response Time: Next Business Day (NBD) for hardware support

How to Install

To activate your HPE Foundation Care - 3 Year Warranty, simply follow these steps:

1. Contact your HPE sales representative or authorized reseller to purchase the warranty.
2. Once the purchase is confirmed, you will receive a confirmation email with warranty details.
3. Register your warranty online through the HPE support portal by providing the required product information and warranty details.
4. After registration, you can access support services via the HPE support portal or by calling the provided support number.

Frequently Asked Questions

What products are covered under HPE Foundation Care?

The warranty covers eligible HPE hardware products and selected third-party software. Contact HPE for a detailed list of covered products.

How do I contact support?

You can reach HPE support through the contact information provided in your warranty confirmation email or through the HPE support portal.

What is the average response time for on-site support?

On-site support is typically provided next business day (NBD), ensuring quick resolution to any hardware issues.

Are software updates included with the warranty?

Yes, HPE Foundation Care includes access to software updates and patches for covered software products, helping to keep your systems secure and efficient.

Can I extend my warranty after the initial three years?

Yes, you can inquire about extending your warranty coverage with your HPE sales representative or authorized reseller prior to the expiration of the initial three-year term.