HPE Pointnext Tech Care Essential with Defective Media Retention - Post Warranty - 1 Year - Warranty

The HPE Pointnext Tech Care Essential with Defective Media Retention is your ultimate solution for reliable post-warranty support, ensuring that your IT infrastructure remains operational and efficient for the entire year. This tailored service provides you with peace of mind, knowing that you have expert assistance readily available, all while protecting you from unexpected repair and replacement costs. This service is designed with your needs in mind, and allows you to focus on what truly matters - running your business.

• Comprehensive Coverage: HPE Pointnext Tech Care Essential offers extensive protection against unforeseen repair and replacement costs, ensuring that your equipment remains operational without breaking the bank.
• Convenient On-Site Support: Enjoy the convenience of having valuable support delivered right to your doorstep. With this service, you won’t need to travel or waste time; help is just a call away.
• Parts Replacement Service: The service includes a parts replacement feature, providing you with the necessary components to resolve issues promptly, thus minimizing downtime and enhancing productivity.
• Rapid Response Time: With a 4-Hour response time for parts and labor (within 100 miles), you can expect quick assistance, ensuring your operations experience minimal disruption.
• One Year of Reliable Support: The one-year duration ensures that you receive ongoing support and maintenance, allowing for maximum efficiency and precise results throughout the year.

Technical Details of Product

• Service Type: HPE Pointnext Tech Care Essential
• Defective Media Retention Included: Yes
• Post Warranty Duration: 1 Year
• Support Availability: 24 x 7 x 4 Hour
• Service Response Time: 4 Hours (within 100 miles)
• Service Includes: Parts and Labor

How to Install

To activate your HPE Pointnext Tech Care Essential service, follow these simple steps:

1. Purchase the HPE Pointnext Tech Care Essential service for your hardware.
2. Register your product on the HPE support website using your model number and purchase details.
3. Contact HPE support to confirm your service activation and discuss any specific requirements for your setup.
4. Keep your service agreement document safe for future reference and claims.

Frequently Asked Questions

• What is included in the HPE Pointnext Tech Care Essential service?
  The service includes on-site support, parts replacement, and 24/7 access to HPE technical support for a year.
• Is the service available for all HPE products?
  The HPE Pointnext Tech Care Essential service is specifically designed for HPE hardware. Please check compatibility with your specific product.
• What happens if my device cannot be repaired?
  In the event that your device cannot be repaired, HPE will provide a replacement solution as part of the service.
• Can I extend the service after one year?
  Yes, you can renew or extend your HPE Pointnext Tech Care Essential service before the expiration date to ensure continuous support.
• How do I contact support?
  You can contact HPE support via their website, through the support hotline, or by reaching out to your account representative.