HPE Proactive Care - Extended Warranty - 1 Year - Warranty

The HPE Proactive Care - Extended Warranty - 1 Year is designed to provide extensive protection and comprehensive coverage for your critical hardware systems. This warranty ensures that you can continue to operate your equipment without the worry of unexpected repair or replacement costs. With around-the-clock support and a swift on-site service response, you can trust HPE to keep your operations running smoothly.

• 24 x 7 x 4 Hour Support: Enjoy peace of mind with 24/7 access to expert support and a guaranteed 4-hour response time for parts and labor. This ensures that any issues are addressed promptly, minimizing downtime.
• On-Site Services: HPE offers on-site service, making it convenient for you to receive maintenance and support right at your location. This eliminates the hassle of transporting equipment for repairs.
• Comprehensive Parts Replacement: The warranty includes parts replacement services, ensuring that your systems remain efficient and dependable at all times. This feature enhances the usability and longevity of your equipment.
• Physical and Electronic Coverage: The warranty covers both physical and electronic components, providing extensive protection for your hardware against various types of failures.
• One Year of Reliable Service: With a service duration of one year, you can rest assured that your hardware is safeguarded, allowing you to focus on your business without fear of unexpected expenses.

Technical Details of the Product

• Service Type: Extended Warranty
• Duration: 1 Year
• Service Response Time: 4 Hours
• Service Characteristics: Parts and Labor
• Service Location: On-site
• Coverage: Physical and Electronic

How to Install

To benefit from the HPE Proactive Care - Extended Warranty, simply purchase the warranty and register your product through the HPE website or customer service. You will receive confirmation, and your coverage will begin immediately. For any on-site services, HPE will coordinate with you to schedule a convenient time for technicians to perform any necessary maintenance or repairs.

Frequently Asked Questions

1. What does the HPE Proactive Care warranty cover?
The warranty covers parts and labor for both physical and electronic components of your hardware, ensuring complete protection against unexpected failures.

2. How do I access support?
You can access 24/7 support through the HPE customer service hotline or online support portal. Simply provide your warranty details for immediate assistance.

3. Is there a limit to the number of service calls I can make?
There is no limit to the number of service calls during the warranty period, as long as they pertain to covered products and components.

4. What is the response time for service requests?
HPE guarantees a 4-hour response time for all parts and labor requests, ensuring that your operations can resume quickly.

5. Can I extend my warranty beyond one year?
Yes, you can renew or extend your warranty prior to the expiration of the current coverage to maintain uninterrupted protection.