HPE Tech Care Critical - Post Warranty - 1 Year - Warranty

HPESKU: 7544196

Price:
Sale price$1,203.70

Description

The HPE Tech Care Critical - Post Warranty - 1 Year - Warranty is an essential support service designed specifically for HPE hardware and software products. This service is tailored for IT teams who strive to enhance operational efficiency while minimizing downtime. With HPE Tech Care, your organization can focus on innovation and strategic initiatives, rather than being bogged down by reactive support issues. The proactive nature of this warranty ensures that you have dedicated access to expertise whenever you need it, enabling you to manage your IT infrastructure with confidence.

  • Proactive Support: HPE Tech Care provides a proactive approach to support, allowing IT teams to address potential issues before they impact operations.
  • Direct Access to Specialists: Benefit from direct access to product-specific specialists who possess in-depth knowledge of HPE products, ensuring tailored solutions for your organization.
  • Multi-Channel Access: Get help through various channels including telephone support, HPE moderated forums, automated incident logging, and real-time chat, making it easy to resolve issues quickly.
  • On-Site Support: Our on-site support guarantees prompt solutions with the availability of experts directly at your location, minimizing downtime and disruption.
  • One-Year Service Duration: This warranty offers a dependable 1-year service duration that ensures maximum reliability and accurate problem-solving capabilities.

Technical Details of HPE Tech Care Critical

  • Service Type: Post Warranty Support
  • Duration: 1 Year
  • Support Channels: Phone, Forums, Automated Logging, Real-time Chat
  • On-Site Availability: Yes
  • Target Audience: IT Teams using HPE Hardware and Software Products

How to Install HPE Tech Care Critical

Installing HPE Tech Care Critical is a straightforward process designed for simplicity. To get started:

  1. Purchase the HPE Tech Care Critical service via the HPE website or an authorized reseller.
  2. Once purchased, you will receive a confirmation email with your service details.
  3. Log in to your HPE support account and register your service by entering the confirmation details.
  4. Familiarize yourself with the various support channels available to you, such as phone support and real-time chat.
  5. Start utilizing the service immediately to ensure your HPE products are well-supported.

Frequently Asked Questions

What is HPE Tech Care Critical?

HPE Tech Care Critical is an operational support service that provides proactive assistance and access to specialized resources for HPE hardware and software products.

How does the warranty work?

This warranty provides one year of dedicated support, including direct access to specialists, on-site service, and multiple channels for assistance.

Can I use HPE Tech Care for both hardware and software issues?

Yes, HPE Tech Care covers both hardware and software issues, providing specialized knowledge for each HPE product.

What support channels are available with HPE Tech Care?

Support channels include telephone support, moderated forums, automated incident logging, and real-time chat options.

Is on-site support included in the warranty?

Yes, on-site support is included, ensuring that expert assistance is available directly at your location when needed.


Customer reviews

(0)

0 Out of 5 Stars


5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0


Showing - Of Reviews


You may also like

Recently viewed