HPE Tech Care Critical with CDMR - Post Warranty - 1 Year - Warranty

HPE Tech Care Critical with CDMR - Post Warranty - 1 Year - Warranty is designed to provide essential operational support for HPE hardware and software products, ensuring that your IT infrastructure runs smoothly and efficiently even after the standard manufacturer's warranty has expired. This comprehensive support solution empowers IT teams to focus on innovation and operational efficiency rather than merely reacting to issues as they arise.

• Proactive Support: HPE Tech Care enables IT teams to proactively identify and resolve potential issues before they escalate, allowing for a seamless operational experience.
• Direct Access to Specialists: Enjoy direct access to product-specific specialists who possess in-depth knowledge of HPE hardware and software, providing custom guidance tailored to your unique business needs.
• Multi-channel Help: Get assistance through various channels including telephone support, HPE moderated forums, automated incident logging, and real-time chat, ensuring that help is always at hand.
• On-site Service Availability: Benefit from on-site service for added convenience, allowing you to receive immediate assistance without the hassle of shipping products back and forth.
• 1-Year Peace of Mind: The one-year warranty coverage ensures extended protection and reliability, keeping your operations running efficiently and effectively throughout the year.

Technical Details of HPE Tech Care Critical with CDMR

• Service Type: HPE Tech Care Critical
• Warranty Duration: 1 Year
• Post Warranty Coverage: Yes
• Access to Technical Resources: Yes
• On-site Service: Available

How to Install

To utilize the HPE Tech Care Critical service, follow these simple steps:

1. Purchase the HPE Tech Care Critical service for your HPE products.
2. Receive confirmation of your service activation via email.
3. Access the HPE support portal using the provided credentials.
4. Familiarize yourself with the various support channels available, such as phone, chat, and forums.
5. In case of any issues, contact the support team using your preferred method for immediate assistance.

Frequently Asked Questions

1. What does HPE Tech Care Critical cover?

HPE Tech Care Critical covers operational support for HPE hardware and software products, providing access to technical specialists, multi-channel support, and on-site service.

2. How long does the warranty last?

The warranty lasts for one year from the date of activation.

3. Can I access technical resources at any time?

Yes, customers can access technical resources through various channels at any time during the service period.

4. Is on-site service included?

Yes, on-site service is included for added convenience, allowing for quick resolutions without delays.

5. How do I contact support?

You can contact support through phone, chat, HPE moderated forums, or automated incident logging as per your convenience.