Description
Experience unparalleled support and peace of mind with the Lenovo Advanced Service + YourDrive YourData + Premier Support - Extended Service. Tailored for businesses and individuals who rely heavily on their technology, this extended service plan provides comprehensive coverage for a full three years, ensuring that you can focus on your work while we take care of the technical details.
- All-Inclusive 3-Year Coverage: Enjoy three years of dedicated support, ensuring your devices operate at peak efficiency for an extended period.
- 24/7 On-Site Support: Gain access to round-the-clock professional assistance, with a rapid 2-hour response time to minimize downtime.
- Parts Replacement Service: In the event of a mishap, our parts and labor services ensure that your devices are quickly repaired or replaced, allowing you to continue your work without significant interruptions.
- Cost-Effective Maintenance: Reduce your inventory costs while maximizing dependability with our service characteristics that cover essential parts and labor.
- Peace of Mind: With our Premier Support, you can work confidently, knowing that expert help is just a call away, without the need for travel or stress.
Technical Details
- Service Type: Extended Service
- Service Duration: 3 Years
- Service Hours: 24 x 7
- Response Time: 2 Hours
- Service Location: On-site Support
- Coverage: Parts & Labor Included
How to Install
Installing the Lenovo Advanced Service is a straightforward process:
- Purchase the Lenovo Advanced Service + YourDrive YourData + Premier Support plan along with your device.
- Ensure you register your service during the device setup or through the Lenovo support website.
- Familiarize yourself with the service agreement terms and response time details.
- In case of an issue, contact Lenovo support to initiate a service request and provide your device details for quicker assistance.
- Prepare for on-site support by ensuring that your device is accessible and any necessary documentation is at hand.
Frequently Asked Questions
-
What is included in the Lenovo Advanced Service?
The service includes parts and labor for repairs, on-site support, and 24/7 customer assistance over three years.
-
How quickly can I expect a technician to arrive?
Our service guarantees a 2-hour response time for on-site support from the moment you report an issue.
-
Is this service available for all Lenovo devices?
The service is applicable to a range of Lenovo devices; please verify compatibility during the purchase process.
-
Can I extend my service plan beyond three years?
Yes, you can inquire about extending your service plan as it nears expiration through Lenovo support.
-
What should I do if I need support?
Simply reach out to Lenovo's customer support, available 24/7, and they will guide you through the process.
Customer reviews
Showing - Of Reviews