Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Ensure the longevity and optimal performance of your Lenovo equipment with the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty. This comprehensive warranty service is designed for users who want peace of mind post-warranty, offering advanced support features that keep your systems running smoothly, efficiently, and without the hassle of unexpected downtimes.

• 24 x 7 x 2 Hour On-site Support: Experience unparalleled support with round-the-clock availability. Our professional technicians are ready to assist you at any time, ensuring that your equipment is back up and running in no time.
• Defective Media Retention Service: Safeguard your sensitive data with our defective media retention service. This feature allows you to retain the defective media, providing you with peace of mind that your information is secure and accessible.
• Parts and Labor Service: Our warranty includes comprehensive parts and labor services, so you can rest assured that all necessary repairs will be carried out promptly and efficiently, minimizing downtime and maximizing productivity.
• 2 Hour Response Time: Enjoy quick resolution times with a guaranteed 2-hour response for parts and labor service. This means less waiting time and more efficient operations for your business.
• 1 Year Service Duration: With a full year of support, you can ensure your Lenovo equipment remains dependable and effective. This service duration provides you with extended coverage and support to tackle any issues that may arise.

Technical Details of the Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Service Duration: 1 Year
• Support Level: Post Warranty
• Response Time: 2 Hours for on-site service
• Availability: 24/7 support
• Includes: Parts and Labor, Defective Media Retention Service

How to Install

To activate your Lenovo Committed Service Advanced Service, follow these simple steps:

1. Purchase the service through your preferred Lenovo retailer or online.
2. Register the service by visiting the Lenovo service portal and entering your product details.
3. After registration, you will receive a confirmation email with your service terms and contact details for support.
4. In case of an issue, contact Lenovo's support hotline provided in the confirmation email, and our team will guide you through the next steps.

Frequently Asked Questions

• What does the 24 x 7 x 2 Hour support mean?
  This means that support is available at any time of the day, and we will respond to your service request within 2 hours.
• Can I retain defective media?
  Yes, our defective media retention service allows you to keep your defective drives for data security and compliance reasons.
• Are parts and labor included?
  Absolutely! The warranty covers both parts and labor, ensuring that all necessary repairs and replacements are handled swiftly.
• How do I report an issue?
  You can contact Lenovo support via the hotline or online support portal. Provide your service confirmation details for a quick response.
• Is this service transferable?
  No, this warranty service is non-transferable and is only valid for the original equipment purchaser.