Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support is the ultimate solution for those seeking peace of mind for their Lenovo equipment post-warranty. This comprehensive 1-year warranty service offers round-the-clock support, ensuring that any issues are swiftly addressed. With advanced features tailored to enhance your equipment's reliability and efficiency, this service stands out as a must-have for every Lenovo user.

• 24/7 Support: Enjoy round-the-clock assistance with 24 x 7 x 2-hour on-site support. No matter when an issue arises, help is just a call away.
• Defective Media Retention: Feel secure knowing that with the defective media retention service, you can maintain critical data and ensure dependable efficiency.
• On-Site Availability: The on-site support feature guarantees quick solutions, allowing experienced experts to address issues directly at your location.
• Comprehensive Parts and Labor Service: Minimize inventory costs with a service that covers both parts and labor, maximizing dependability while reducing the need for excess stock.
• Rapid Response Time: With a 2-hour parts and labor service response time, you can expect timely completion of repairs, which translates to increased productivity.

Technical Details of the Product

• Service Duration: 1 Year
• Support Type: Post Warranty
• Response Time: 2 Hours for Parts and Labor
• Service Type: On-Site Maintenance
• Service Components: Advanced Service, YourDrive YourData, Premier Support

How to Install

To activate the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support, follow these simple steps:

1. Purchase the service either online or through an authorized Lenovo dealer.
2. Upon confirmation of your purchase, you will receive a service activation code.
3. Log onto the Lenovo service portal and enter your activation code to register your service.
4. Follow the prompts to ensure your equipment is properly enrolled under the service plan.
5. Once your service is activated, you will receive instructions on how to contact support and access services.

Frequently Asked Questions

1. What does the 1-year warranty cover?
The warranty covers all parts and labor for repairs on your Lenovo equipment, as well as providing 24/7 support.

2. How do I contact support?
Support can be contacted through the Lenovo service portal or via the dedicated support number provided upon registration.

3. What is the response time for service?
The service guarantees a 2-hour response time for parts and labor, ensuring minimal downtime for your equipment.

4. Can I renew my service after the year is over?
Yes, you can renew your service at the end of the 1-year period to continue enjoying uninterrupted support and coverage.

5. What is defective media retention?
Defective media retention allows customers to retain faulty drives or components for data recovery or analysis, providing assurance regarding data protection.