Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Introducing the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year Warranty, a comprehensive support solution designed to provide you with peace of mind after your product warranty expires. This service package ensures that your equipment continues to operate at peak performance while minimizing downtime and maximizing productivity. With round-the-clock support and on-site maintenance, Lenovo has your back for all your post-warranty needs.

• 24 x 7 x 2 Hour On-Site Service: Enjoy the convenience of having expert support available around the clock. With a guaranteed response time of just two hours, your equipment will be back up and running in no time.
• Defective Media Retention Service: This unique feature allows you to retain defective media, ensuring data integrity and security while maximizing the efficiency of your operations.
• Comprehensive Parts and Labor Coverage: The Lenovo Committed Service includes full coverage for both parts and labor, ensuring reliable maintenance and repairs without unexpected costs.
• YourDrive YourData Solution: Tailored support for your data storage and management needs, this service is designed to enhance your overall experience with your Lenovo products.
• One Year Service Duration: With a full year of service, you can rest assured knowing that you are maximizing your investment in Lenovo technology. This service package helps you keep your equipment running smoothly and efficiently.

Technical Details of the Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Warranty Duration: 1 Year
• Response Time: 2 Hour On-Site Service
• Availability: 24/7 Support
• Components Covered: Parts and Labor
• Defective Media Retention: Included

How to Install

Installing the Lenovo Committed Service is an easy and straightforward process. Once you purchase the service, you will receive a confirmation email with detailed instructions on how to register your service. Simply follow the steps outlined in the email to activate your support package. Lenovo’s customer care team is also available to assist you through the process, ensuring you get the most out of your investment.

Frequently Asked Questions

• What is the Lenovo Committed Service? It is a comprehensive support package that includes advanced service, data management solutions, and 24/7 Premier Support for your Lenovo products post-warranty.
• How quickly can I expect support? The service guarantees a response time of 2 hours for on-site support, ensuring minimal downtime for your equipment.
• Can I retain defective media? Yes, the service includes defective media retention, allowing you to keep faulty drives for data recovery and security purposes.
• What is covered under parts and labor? The service covers all necessary repairs and replacements for parts, as well as labor costs associated with those services.
• How long is the service valid? This service package is valid for one year from the date of purchase.