Poly Elite - Extended Service - 1 Year - Service

The Poly Elite - Extended Service - 1 Year - Service is designed to keep your communication systems running smoothly and efficiently. With our comprehensive service offering, you can enjoy peace of mind knowing that your equipment is in expert hands. This service provides timely maintenance and support, enhancing your overall productivity through reliable performance and cost predictability.

• One-Year Coverage: Enjoy an extensive coverage period of 1 year, ensuring that your equipment is consistently maintained for maximum efficiency and optimal performance.
• Email Support Service: Benefit from dependable email support that allows you to address issues swiftly, ensuring effective communication and minimal downtime.
• Service Depot Reliability: Our service depot offers fast, reliable, and cost-effective response options specifically designed to cater to your urgent needs.
• Next Business Day Advance Hardware Replacement: Take advantage of our Next Business Day service for advance hardware replacement, ensuring timely equipment replacement for uninterrupted workflow.
• Predictable Cost of Ownership: Enjoy a predictable total cost of ownership, allowing for easier budgeting and financial planning for your equipment maintenance.

Technical Details

• Service Type: Extended Service
• Duration: 1 Year
• Support Type: Email Support
• Response Time: Next Business Day for hardware replacement
• Coverage: Comprehensive service for equipment maintenance

How to Install

1. Purchase the Poly Elite Extended Service plan from an authorized dealer or directly from our website.

2. Upon purchase, you will receive an activation email with your service agreement and instructions.

3. Register your service agreement by following the link in the email and entering the required information.

4. Keep your equipment running optimally by utilizing the email support service whenever needed.

5. For hardware replacement, simply contact the service depot with your request to initiate the Next Business Day replacement process.

Frequently Asked Questions

What does the Poly Elite - Extended Service cover?

The service covers maintenance, email support, and hardware replacement under the terms of the agreement.

How do I contact support?

You can reach our support team via the email support provided in your service agreement.

What is the process for hardware replacement?

For hardware replacement, contact our service depot to request a replacement, and we will ensure it is delivered by the next business day.

Is this service available for all Poly products?

The Poly Elite Extended Service is available for eligible Poly products. Please verify compatibility with your equipment upon purchasing.

Can I renew my service after one year?

Yes, you can renew your service at the end of the coverage period to continue receiving support and maintenance services.