Poly Elite - Extended Service - 3 Year - Service

The Poly Elite - Extended Service - 3 Year Service is the ultimate solution for those looking to maintain their communication systems with ease and reliability. Designed to provide peace of mind and efficiency, this service plan guarantees your Poly systems are always at their best, leaving you free to focus on what matters most. With a predictable total cost of ownership, you can rest assured that your investment is well protected.

• Comprehensive Coverage: The Poly Elite - Extended Service includes a full three years of maintenance, ensuring your communication system remains operational and efficient throughout its lifecycle.
• Predictable Cost of Ownership: Enjoy the benefits of a fixed cost for service, allowing you to budget effectively without any surprise expenses during the service period.
• Monthly Report Service: Receive detailed monthly reports that help you monitor the efficiency of your system, ensuring that you can make informed decisions based on reliable data.
• Next Business Day Advance Hardware Replacement: In the event of a hardware issue, our service depot promises fast and reliable hardware exchanges, often within the next business day, minimizing downtime and maximizing productivity.
• Peace of Mind: With the Poly Elite service, you can rest easy knowing that your systems are backed by expert support and a commitment to service excellence.

Technical Details of Product

• Service Duration: 3 Years
• Service Type: Extended Service Plan
• Response Time: Next Business Day for hardware replacement
• Monthly Reports: Yes, included
• Service Depot: Yes, for fast and reliable support

How to Install

The installation of the Poly Elite - Extended Service is straightforward. Once you purchase the service plan, you will receive a confirmation and an activation link via email. Follow these simple steps:

1. Open the activation email and click on the provided link.
2. Create a user account if you don’t already have one, or log in to your existing account.
3. Follow the prompts to activate your three-year service plan.
4. You will receive a confirmation once your service has been successfully activated.
5. Monitor your monthly reports through your account for continual insights on your system's performance.

Frequently Asked Questions

• What is included in the Poly Elite - Extended Service?
  The service includes three years of maintenance, monthly reporting, and next business day hardware replacement via our service depot.
• How does the monthly report service work?
  Monthly reports provide insights into your system’s performance, identifying any potential issues before they become major problems.
• What is the response time for hardware replacement?
  We offer next business day advance hardware replacement to ensure that your operations continue smoothly.
• Can I renew my service plan after three years?
  Yes, you can choose to renew your service plan for continued support and maintenance after the initial three-year period.
• Is this service available for all Poly products?
  The Poly Elite - Extended Service is designed for a wide range of Poly communication systems. Please refer to the specific product details to check compatibility.