Poly Elite - Extended Service - 3 Year - Service

The Poly Elite - Extended Service - 3 Year - Service is designed to provide comprehensive protection for your investment while ensuring maximum productivity and peace of mind. This service offers a reliable, efficient, and cost-effective solution to maintain the performance and longevity of your Poly devices, allowing you to focus on your work without interruptions. With our dedicated service depot and advanced hardware replacement options, you can trust that your needs will be met swiftly and effectively.

• Investment Protection: The Poly Elite service ensures that your technology remains in top condition, enhancing its reliability and extending its service life.
• Monthly Reporting: Our included monthly report service proactively addresses any issues, helping to resolve problems before they impact your productivity.
• Fast Response: The service depot guarantees a fast, reliable, and cost-effective response to all your service needs, minimizing downtime.
• Next Business Day Replacement: Enjoy peace of mind with our next business day advance hardware replacement service, which ensures you remain operational with maximum reliability.
• Extended Duration: With a service duration of three years, you can count on consistent support and maintenance, allowing you to achieve timely results without interruptions.

Technical Details of Product

• Service Type: Extended Warranty
• Duration: 3 Years
• Service Depot: Yes
• Monthly Reporting: Included
• Response Time: Next Business Day Advance Hardware Replacement

How to Install

To activate your Poly Elite - Extended Service - 3 Year - Service, follow these simple steps:

1. Purchase the Poly Elite service plan through our authorized dealer.
2. Receive a confirmation email which includes your service plan details.
3. To report your first issue or request service, contact our dedicated service depot, using the contact information provided in your confirmation email.
4. For hardware replacement, follow the instructions provided by our service team to ensure a smooth transition.
5. Review your monthly reports to keep track of your service status and any recommended actions.

Frequently Asked Questions

What does the Poly Elite - Extended Service cover?

The service covers hardware malfunctions, replacements, and includes monthly reporting to proactively manage any potential issues.

How does the next business day hardware replacement work?

If a device needs to be replaced, simply contact the service depot, and we will ensure that a replacement unit is sent to you by the next business day.

Can I purchase the service after my device has already been used?

Yes, you can purchase the Poly Elite - Extended Service at any time, but it is most beneficial when activated at the time of device purchase.

Is the monthly report a mandatory feature?

Yes, the monthly report is included in the service and is designed to help you stay informed about your equipment's performance and any necessary maintenance.

What should I do if I encounter a service issue?

If you encounter any issues, contact our service depot immediately using the contact information provided when you activated your service plan.