Description
Introducing the Poly Elite - Extended Service - 3 Year - Service, designed to safeguard your investment and enhance the reliability of your Poly devices. This premium service plan not only extends your warranty but also provides peace of mind with its comprehensive features tailored for efficient problem resolution and dependable performance.
- Extended Service Duration: Enjoy a robust 3-year service plan that maximizes productivity and ensures timely results, allowing you to focus on your core business activities without interruptions.
- Reliable Support: Experience the benefits of email support that is included with your service plan, ensuring that any issues you encounter can be swiftly addressed by our knowledgeable support team.
- Fast Response Times: With our Service Depot, you can expect a fast, reliable, and cost-effective response for any hardware issues, ensuring minimal downtime and quick recovery of your operational capabilities.
- Next Business Day Hardware Replacement: Our advanced hardware replacement service guarantees that you will receive a replacement device the very next business day, allowing you to maintain continuous operations and increase dependability.
- Investment Protection: This service not only protects your investment but also adds value by extending the lifecycle of your Poly devices, ensuring they perform at their best throughout the extended service period.
Technical Details of Poly Elite - Extended Service - 3 Year - Service
- Service Duration: 3 Years
- Support Type: Email Support
- Response Time for Hardware Replacement: Next Business Day
- Service Type: Service Depot - Exchange Protect
- Cost-Effective Response: Yes
How to Install
To activate your Poly Elite - Extended Service - 3 Year - Service, simply follow these steps:
- Purchase the service plan through our authorized channels.
- Upon purchase, you will receive an email confirmation with a unique service activation code.
- Follow the instructions provided in the confirmation email to activate your service.
- In case of any hardware issues, contact our support team via email, and provide your activation code for expedited service.
Frequently Asked Questions
What is covered under the Poly Elite - Extended Service - 3 Year - Service?
This service covers hardware replacement, technical support via email, and access to our Service Depot for repairs, ensuring that your devices remain functional and efficient throughout the service duration.
How quickly can I expect a hardware replacement?
You can expect a next business day hardware replacement, minimizing downtime and keeping your operations running smoothly.
Is there any additional cost for service support?
No, email support is included with your service plan at no additional cost.
How do I contact support?
You can contact our support team via the email provided in your service activation confirmation. Make sure to include your activation code for faster assistance.
Can I transfer the service to another device?
Our policy does not allow for service transfer between devices. The service is tied to the specific Poly device for which it was purchased.
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