Poly Poly+ - 1 Year - Service

Introducing the Poly Poly+ - 1 Year Service, your ultimate safety net in the world of collaboration solutions. With unparalleled expertise and strong partnerships with industry leaders like Microsoft, Zoom, GoTo, and BlueJeans, Poly is dedicated to delivering not just exceptional products but also exceptional service. Enjoy peace of mind knowing that your collaboration tools are backed by a robust support system designed to keep your business running smoothly, day and night.

• Comprehensive 24/7 Global Support: Experience unlimited, round-the-clock priority technical assistance, ensuring that your team receives timely help whenever issues may arise. Our dedicated support professionals are always ready to assist you, no matter where you are in the world.
• Advance Hardware Replacement: In the event of hardware failure, we’ve got you covered. We provide advance hardware replacement with pre-paid next-business-day shipping to minimize downtime and facilitate business continuity.
• Exclusive Discounts on Professional Services: Save time and resources with our exclusive discounts on professional services, helping your business to operate more efficiently and cost-effectively.
• Upgraded Access to Premium Software: Elevate your collaborative experience with upgraded access to premium software solutions, ensuring that your entire organization benefits from the latest tools and features available.
• Predictable Total Cost of Ownership: By opting for the Poly+ service, you maintain optimal system performance while managing your budget more effectively. Enjoy predictable costs that help you plan and allocate resources wisely.

Technical Details of Poly Poly+ - 1 Year Service

• Service Duration: 1 Year
• Support Coverage: Global, 24/7
• Hardware Replacement: Advance, next-business-day shipping
• Discounts: Exclusive professional services discounts
• Software Access: Upgraded premium features

How to Install

To take advantage of the Poly Poly+ - 1 Year Service, follow these simple steps:

1. Purchase the Poly Poly+ service through an authorized reseller or directly from Poly.
2. Once purchased, you will receive confirmation and activation details via email.
3. Activate your service by following the instructions provided in the email.
4. For any assistance during the activation process, contact our 24/7 support team for immediate help.

Frequently Asked Questions

• What does the Poly Poly+ - 1 Year Service include? The service includes unlimited global 24/7 priority technical support, advance hardware replacement with next-business-day shipping, exclusive professional services discounts, and upgraded access to premium software.
• How do I access technical support? You can reach our technical support team through the designated support channels provided upon service activation, available 24/7 for your convenience.
• What should I do if I need hardware replacement? If your hardware requires replacement, contact our support team, and we will arrange for an advance replacement unit to be shipped to you with pre-paid next-business-day shipping.
• Can I renew the Poly+ service after one year? Yes, you can renew the service before the expiration date to ensure uninterrupted support and services.
• Is professional services support included in the service? Yes, you will enjoy exclusive discounts on professional services, enabling you to enhance your collaboration experience further.