Description
The Poly Poly+ - 1 Year Service is your ultimate partner in ensuring seamless collaboration and communication within your organization. With unparalleled expertise in collaboration solutions and partnerships with industry leaders like Microsoft, Zoom, GoTo, and BlueJeans, Poly guarantees that your communication systems are always up and running. When you choose Poly, you not only invest in top-notch hardware but also enjoy the peace of mind that comes with comprehensive support and service.
- Unlimited Global 24x7 Priority Technical Support: Rest easy knowing that Poly offers you round-the-clock technical support, ensuring that you have assistance whenever you need it. Our dedicated support team is available to address any issues, providing a safety net that lets you focus on your core business activities.
- Advance Hardware Replacement: Should a replacement be necessary, Poly guarantees swift action with pre-paid next-business-day shipping. This ensures business continuity without any interruptions, allowing your teams to remain productive and efficient.
- Exclusive Professional Services Discounts: Access significant savings on professional services that can save your business both time and money. This exclusive benefit enhances your overall experience and allows for tailored solutions that fit your organizational needs.
- Upgraded Access to Premium Software: Elevate your collaborative experience with enhanced software features that are available exclusively to Poly service subscribers. Take advantage of the latest tools and functionalities that drive innovation and improve teamwork.
- On-site Service Location: Benefit from on-site service options that enhance usability and efficiency. Our experts are ready to assist you, providing tailored support that meets your specific requirements.
Technical Details of Poly Poly+ - 1 Year Service
- Service Duration: 1 Year
- Support Type: Unlimited Global 24x7 Priority Technical Support
- Hardware Replacement: Next-business-day shipping with pre-paid costs
- Professional Services: Exclusive discounts on services
- Software Access: Upgrades to premium collaboration tools
How to Install
Installing the Poly Poly+ - 1 Year Service is straightforward:
- Purchase the Poly Poly+ service through authorized resellers or directly from Poly’s website.
- Once your purchase is confirmed, you will receive an email with detailed instructions on how to activate your service.
- Follow the activation link and complete the necessary information to set up your account.
- After activation, you can immediately access support services and upgraded software features.
- If you require further assistance, contact Poly's technical support for guidance.
Frequently Asked Questions
1. What does the 1 Year Service cover?
The Poly Poly+ - 1 Year Service covers unlimited technical support, advance hardware replacement, access to premium software, and exclusive discounts on professional services.
2. How do I access technical support?
You can access technical support 24/7 through the support portal or by calling the support hotline provided during your service activation.
3. What if my hardware needs to be replaced?
If your hardware requires replacement, simply contact technical support, and a replacement unit will be shipped to you with pre-paid next-business-day shipping.
4. Are there any additional costs associated with the service?
No, all the features included in the Poly Poly+ - 1 Year Service are covered under your subscription, ensuring no hidden costs.
5. Can I renew my service after one year?
Yes, you can easily renew your Poly Poly+ service before it expires to continue enjoying uninterrupted support and services.
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