Description
Introducing the Poly Poly+ - 3 Year Service, your essential companion for seamless collaboration and uninterrupted productivity. With Poly's unparalleled expertise in communication solutions and strategic partnerships with industry leaders like Microsoft, Zoom, GoTo, and BlueJeans, you can ensure that your collaboration tools are always supported. The Poly+ service not only guarantees peace of mind but also enhances your overall communication experience. Discover how this service can transform the way your team collaborates.
- Comprehensive Coverage: With Poly Poly+, rest easy knowing you have 24x7 global priority technical support at your fingertips. Whether it's day or night, our expert team is ready to assist you with any concerns or difficulties you may face.
- Advance Hardware Replacement: In the rare event that your hardware requires replacement, our advance hardware replacement service ensures that you receive a new unit with pre-paid next-business-day shipping. This guarantees minimal disruption to your workflow and keeps your operations running smoothly.
- Exclusive Discounts on Professional Services: Save both time and money with our exclusive discounts on professional services. This allows your business to allocate resources more efficiently and focus on what truly matters—collaboration and innovation.
- Upgraded Access to Premium Software: Elevate your collaborative experience with upgraded access to premium software. This feature equips your entire enterprise with tools designed to maximize productivity and enhance communication.
- Predictable Total Cost of Ownership: Keeping your system optimally maintained has never been easier. The Poly+ service provides a predictable total cost of ownership, allowing you to manage your budget effectively while ensuring your collaboration solutions are always top-notch.
Technical Details of Poly Poly+ - 3 Year Service
- Service Duration: 3 Years
- Support Type: Unlimited global 24x7 priority technical support
- Hardware Replacement: Advance hardware replacement with pre-paid next-business-day shipping
- Professional Services Discounts: Exclusive offers for Poly customers
- Software Access: Upgraded access to premium software for enhanced collaboration
How to Install
Setting up your Poly Poly+ - 3 Year Service is straightforward:
- Purchase the Poly Poly+ - 3 Year Service through your preferred vendor or directly from Poly.
- Follow the activation instructions provided in your service confirmation email to set up your account.
- Once activated, you will have access to 24x7 global priority technical support and all additional services.
- For hardware replacement, simply contact our support team when needed, and they will guide you through the process.
Frequently Asked Questions
- What does the Poly+ service provide? The Poly+ service offers unlimited global 24x7 priority technical support, advance hardware replacements, exclusive discounts on professional services, and upgraded access to premium software.
- How quickly can I receive hardware replacements? With our advance hardware replacement service, you will receive your replacement unit with pre-paid next-business-day shipping in the event of a failure.
- Is technical support available at all times? Yes, Poly Poly+ provides unlimited global 24x7 priority technical support to assist you whenever you need help.
- Are there any additional costs for the service? The Poly+ service is designed to provide a predictable total cost of ownership; however, specific professional services may have additional fees, which are discounted for Poly+ customers.
- How can I manage my Poly+ service account? You can manage your account and access support services through the Poly customer portal, which is available once your service is activated.
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