Poly Poly+ - 3 Year - Service

Introducing the Poly Poly+ - 3 Year Service, your ultimate lifeline for uninterrupted collaboration and communication. Designed specifically for businesses that rely on seamless connectivity, Poly's service ensures that you are never left in the lurch. With a comprehensive support system that combines hardware replacement, premium software access, and 24/7 technical assistance, you can focus on what truly matters—growing your business.

• Peace of Mind: With Poly's 3 Year Service, rest easy knowing that you're backed by a team of experts skilled in collaboration solutions. Our strong partnerships with industry leaders such as Microsoft, Zoom, GoTo, and BlueJeans ensure that you receive the best support tailored to your specific needs.
• 24/7 Global Priority Technical Support: Our unlimited global priority technical support is designed to assist you any time, day or night. No matter the issue, our dedicated team is here to help resolve your problems promptly and efficiently, allowing your operations to continue without disruption.
• Advance Hardware Replacement: In the event of a hardware malfunction, our advance hardware replacement service guarantees that a replacement unit is shipped to you with pre-paid next-business-day shipping. This ensures that your business remains operational with minimal downtime, keeping your productivity at peak levels.
• Exclusive Professional Services Discounts: Take advantage of exclusive discounts on professional services, helping you save time and money while maximizing the value of your Poly solutions. Our services are designed to optimize your collaborative experience and ensure that your systems are running smoothly at all times.
• Upgraded Access to Premium Software: Elevate your enterprise's collaborative experience with upgraded access to premium software. This feature not only enhances functionality but also allows for seamless integration across various platforms, making collaboration easier and more efficient for your entire team.

Technical Details of Poly Poly+ - 3 Year Service

Service Duration: 3 Years

Type of Support: Unlimited Global 24/7 Priority Technical Support

Hardware Replacement: Advance hardware replacement with pre-paid next-business-day shipping

Discounts: Exclusive professional services discounts available

Software Access: Upgraded access to premium software solutions

How to Install

Installing the Poly Poly+ - 3 Year Service is a straightforward process:

1. Purchase the Poly Poly+ - 3 Year Service through your preferred distributor or directly from Poly.
2. Once purchased, you will receive a confirmation email with your service details.
3. Register your service on the Poly support portal using the details provided in your confirmation email.
4. For technical support, simply contact our 24/7 helpline to get immediate assistance.
5. In the event of hardware replacement, follow the shipping instructions provided in the communication from Poly to ensure a swift replacement.

Frequently Asked Questions

1. What is included in the Poly Poly+ - 3 Year Service?

The service includes unlimited global 24/7 priority technical support, advance hardware replacement, exclusive discounts on professional services, and upgraded access to premium software.

2. How do I request hardware replacement?

If you encounter a hardware issue, contact our technical support team, and they will initiate the advance hardware replacement process, ensuring you receive a new unit with next-business-day shipping.

3. Is there a limit to the technical support I can request?

No, you have unlimited access to our global 24/7 priority technical support throughout the duration of your 3-year service contract.

4. Can I access the service if my business is located outside of the US?

Yes, the Poly Poly+ - 3 Year Service is available globally, ensuring that businesses around the world can benefit from our support.

5. How do I take advantage of the professional services discounts?

Once you are enrolled in the Poly Poly+ - 3 Year Service, you will receive information on how to access and apply the exclusive discounts on our professional services.