Description
Experience uninterrupted collaboration and peace of mind with the Poly Poly+ - 3 Year Service. This exceptional support plan is designed to keep your communication solutions running smoothly, ensuring that your business can thrive without disruptions. With our extensive expertise in collaboration technologies and partnerships with industry leaders like Microsoft, Zoom, GoTo, and BlueJeans, Poly is your trusted partner in achieving seamless communication. Whether day or night, we’re here to support you with unparalleled service and reliability.
- Unlimited Global 24x7 Priority Technical Support: Enjoy the confidence of having dedicated support available around the clock. Our team of experts is ready to assist you with any issues you encounter, ensuring minimal downtime and enhanced productivity.
- Advance Hardware Replacement: In the event of hardware failure, you won’t have to worry. We provide advance hardware replacements shipped to you with pre-paid next-business-day delivery, maintaining your business continuity and workflow.
- Exclusive Professional Services Discounts: Save time and money with our exclusive discounts on professional services. Enhance your operational efficiency without breaking the bank.
- Upgraded Access to Premium Software: Elevate your collaborative experience with upgraded access to premium software features, designed to optimize communication and collaboration across your enterprise.
- 3-Year Service Duration: Our comprehensive service plan spans three years, ensuring consistent support and performance for your Poly solutions, enabling you to focus on your core business activities.
Technical Details of Poly Poly+ - 3 Year Service
- Service Type: 3 Year Comprehensive Support
- Support Availability: 24/7 Global Priority
- Hardware Replacement: Next-business-day shipping
- Discounts: Exclusive on professional services
- Software Access: Upgraded premium features included
How to Install
To benefit from the Poly Poly+ - 3 Year Service, simply activate your service after purchase through the Poly customer portal. Follow these steps:
- Log in to the Poly customer portal using your credentials.
- Select the service activation option and enter your product details.
- Confirm your subscription to the 3-Year Service Plan.
- You will receive a confirmation email along with all relevant service information.
- Enjoy uninterrupted support and services for the next three years!
Frequently Asked Questions
What types of support are included in the Poly Poly+ - 3 Year Service?
The service includes unlimited 24x7 priority technical support, advance hardware replacement, and access to exclusive professional services discounts.
How does advance hardware replacement work?
If your device requires replacement, we will ship a new unit to you with pre-paid next-business-day shipping, ensuring that you experience minimal disruption.
Can I upgrade my software through this service?
Yes, the Poly Poly+ - 3 Year Service includes upgraded access to premium software features that enhance your collaboration experience.
Is there a limit to the number of support incidents I can report?
No, there is no limit to the number of support incidents. You can contact our support team as often as needed, 24/7.
What if I need to contact support outside of regular business hours?
Our support team is available around the clock, so you can reach out at any time, day or night, to get the assistance you need.
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