Description
Introducing the Poly Poly+ - 3 Year Service package, designed to provide you with unparalleled protection and peace of mind for your collaboration solutions. With Poly, you can rely on a service that not only ensures your systems are operational but also enhances your entire working experience. This comprehensive service plan is tailored for organizations that value seamless communication and want to safeguard their investments in Poly technology.
- Comprehensive 3-Year Coverage: Enjoy an extensive service duration that guarantees maximum operational efficiency and precise results for your collaboration tools.
- Unlimited Global 24x7 Priority Technical Support: Rest easy knowing that expert assistance is available around the clock. Whether you're facing issues during the day or late at night, our support team is just a call away.
- Advance Hardware Replacement: In the event of a hardware issue, we’ll ship your replacement device with pre-paid next-business-day shipping, ensuring your business continuity is never compromised.
- Exclusive Professional Services Discounts: Save time and money with access to exclusive discounts on professional services, allowing you to make the most out of your Poly systems.
- Upgraded Access to Premium Software: Elevate your collaborative experience across your entire organization with upgraded access to advanced software tools that enhance productivity and connectivity.
Technical Details of Poly Poly+ - 3 Year Service
- Service Duration: 3 Years
- Technical Support: 24x7 Global Priority
- Hardware Replacement: Advance, pre-paid next business day
- Professional Services: Exclusive discounts
- Software Access: Upgraded premium software
How to Install
Installing the Poly Poly+ - 3 Year Service is simple and straightforward:
- Purchase the Poly Poly+ - 3 Year Service through your preferred vendor or directly from Poly.
- Once your purchase is confirmed, you will receive confirmation and access codes via email.
- Follow the instructions in the email to activate your service on the Poly website.
- Ensure your hardware is registered in the Poly support portal to take full advantage of all coverage and support features.
- For any technical assistance, reach out to our 24x7 support team who will guide you through any setup processes.
Frequently Asked Questions
1. What does the Poly Poly+ - 3 Year Service cover?
The service covers unlimited global 24x7 priority technical support, advance hardware replacement, exclusive discounts on professional services, and upgraded access to premium software.
2. How does advance hardware replacement work?
If your hardware needs replacement, simply contact our support team, and we will arrange for a new device to be shipped to you with pre-paid next-business-day shipping.
3. Can I extend my service beyond three years?
Yes, you can contact Poly support or your vendor to discuss options available for extending your service after the initial three-year period.
4. Is there a limit on technical support calls?
No, there is no limit on technical support calls. You can reach out to our support team as often as needed.
5. How do I access the premium software?
Once your Poly Poly+ - 3 Year Service is activated, you will receive instructions via email on how to access premium software tools and services.
Customer reviews
Showing - Of Reviews