Poly Poly+ Onsite Support with FRU Replace and Destroy - Extended Service - 1 Year - Service

The Poly Poly+ Onsite Support with FRU Replace and Destroy is an essential service designed to enhance your organization's operational efficiency and protect your technology investments. With this extended service plan, you can enjoy the peace of mind that comes with having reliable support at your fingertips. This service offers a one-year coverage that includes onsite maintenance, parts replacement, and labor, ensuring your systems are always running smoothly. Whether you’re facing technical issues or equipment failures, the Poly Poly+ service is tailored to meet your business needs with maximum reliability and efficiency.

• Onsite Support: Enjoy the convenience of having expert technicians come to your location to resolve any issues, eliminating the need for travel and downtime.
• FRU Replace and Destroy: This service includes the unique feature of Field Replaceable Unit (FRU) replacement and disposal, ensuring that faulty parts are efficiently replaced and disposed of in accordance with environmental standards.
• Comprehensive Coverage: The service covers both parts and labor, providing you with a hassle-free experience when dealing with maintenance and repairs, thus enhancing the usability of your devices.
• Business Hour Response: Benefit from a business hour service response time, ensuring that your support needs are prioritized and addressed promptly for minimal disruption to your operations.
• 1-Year Service Duration: With a full year of service, you can rest assured that your equipment will remain reliable and efficient, allowing you to focus on what matters most—growing your business.

Technical Details of Product

• Service Type: Onsite Support
• Service Duration: 1 Year
• Service Coverage: Parts and Labor
• Response Time: Business Hours
• Unique Features: FRU Replace and Destroy

How to Install

To take advantage of the Poly Poly+ Onsite Support, simply follow these steps:

1. Purchase the Poly Poly+ Onsite Support plan through your preferred vendor.
2. Upon purchase, you will receive a confirmation email containing your service agreement and contact information for support.
3. Contact the support number provided in the email to schedule your first maintenance check or to report any issues.
4. Upon scheduling, a qualified technician will be dispatched to your location to provide the necessary support and maintenance as needed.

Frequently Asked Questions

What does the Poly Poly+ Onsite Support cover?

The service covers both parts and labor for maintenance and repair, ensuring that your equipment is always functioning optimally.

How do I request onsite support?

To request support, simply use the contact information provided in your service confirmation email to reach out and schedule an appointment.

Is there a waiting period for service after purchasing the plan?

No waiting period; you can request service immediately upon receiving your confirmation email.

Can I extend my service after one year?

Yes, you can renew your service plan before the current one expires to ensure continuous support.

What if my equipment is damaged beyond repair?

If your equipment is found to be beyond repair, the technician will assist you with replacement options under your service agreement.