Description
The Poly Poly+ Partner - Extended Service - 1 Year - Service is designed to provide comprehensive support and maintenance for your Poly devices. Offering peace of mind with exceptional support and quick turnaround times, this service ensures that your devices are always running at peak performance.
- Reliable Technical Support: With the Poly+ Partner service, you gain access to dependable technical assistance to resolve any issues that may arise. Our support team is equipped to handle a variety of challenges, ensuring that your Poly devices are always functional.
- Email Support Service: Enjoy the convenience of efficient email support, providing you with timely responses to your queries and technical issues, enhancing your overall user experience.
- Fast Service Depot: Our service depot is dedicated to providing quick and reliable service, ensuring your devices are serviced efficiently and cost-effectively, minimizing any downtime.
- Next Business Day Advance Hardware Replacement: Benefit from our rapid hardware replacement service, which guarantees that you will receive a replacement device the next business day, ensuring that your operations continue smoothly without any extended interruptions.
- 1 Year Service Duration: The Poly Poly+ Partner service offers a full year of dependable support, guaranteeing that your devices receive regular maintenance and assistance for maximum reliability and optimal performance.
Technical Details of Product
- Service Type: Extended Service
- Duration: 1 Year
- Support Channels: Email Support
- Hardware Replacement: Next Business Day Advance
- Service Availability: Service Depot
How to Install
To activate your Poly Poly+ Partner Extended Service, simply follow these steps:
- Purchase the Poly Poly+ Partner - Extended Service - 1 Year through an authorized dealer or directly from the Poly website.
- After completing your purchase, you will receive a confirmation email with your service activation details.
- Follow the instructions provided in the email to register your service and link it to your Poly device.
- Once registered, you can start utilizing the support services offered under the Poly+ Partner program.
Frequently Asked Questions
1. What is included in the Poly Poly+ Partner - Extended Service?
This service includes reliable technical support, email assistance, access to a service depot, next business day hardware replacement, and a 1-year duration of service.
2. How do I access email support?
Email support can be accessed through the contact details provided in your service confirmation email. Simply send your query, and a support agent will respond as quickly as possible.
3. What happens if my device needs hardware replacement?
In the event that your device requires hardware replacement, you will need to contact support to initiate the process. You will receive a replacement device the next business day to minimize disruption to your operations.
4. Is this service renewable after one year?
Yes, you can renew the Poly Poly+ Partner - Extended Service after the initial one-year period to continue receiving support and maintenance for your Poly devices.
5. Can I purchase this service for multiple devices?
Yes, the Poly Poly+ Partner - Extended Service can be purchased for multiple devices. Each device will require its own service activation.
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