Description
The Poly Poly+ Partner - Extended Service - 3 Year - Service is designed to provide customers with unparalleled support and reliability for their Poly devices. This extended service plan ensures that you can maintain optimal performance and productivity without interruptions. With built-in email support, a dedicated service depot, and next business day hardware replacement, you can trust that your technical issues will be resolved efficiently and effectively.
- Comprehensive Technical Support: The Poly Poly+ Partner service offers reliable support to resolve all your technical issues promptly, ensuring you can stay focused on what truly matters.
- Email Support Service: Enjoy dependable email support for your Poly devices, providing you with peace of mind and quick solutions to any inquiries or technical difficulties.
- Service Depot Location: Benefit from a designated Service Depot service location, which enhances reliability and ensures maximum productivity by minimizing downtime.
- Next Business Day Advance Hardware Replacement: Take advantage of our Next Business Day service response time for hardware replacements, guaranteeing timely completion and increased dependability.
- Extended 3-Year Coverage: The 3-year service duration ensures maximum efficiency and precision results, allowing you to get the most out of your Poly devices without worrying about additional costs.
Technical Details of Product
- Service Duration: 3 years
- Support Type: Email support and Service Depot
- Response Time: Next Business Day Advance Hardware Replacement
- Service Coverage: Comprehensive support for all technical issues related to Poly devices
- Service Location: Designated Service Depot for reliable and efficient service
How to Install
To install the Poly Poly+ Partner - Extended Service, simply follow these steps:
- Purchase the Poly Poly+ Partner service plan through a certified distributor or online platform.
- Register your Poly devices by providing the necessary information through the Poly support portal.
- Activate your service plan using the registration information provided upon purchase.
- In case of a technical issue, contact the email support service for assistance, or visit the Service Depot if needed.
- For hardware replacement, follow the instructions provided during the support process to ensure a smooth transition.
Frequently Asked Questions
1. What does the Extended Service cover?
The Poly Poly+ Partner service covers comprehensive technical support, hardware replacements, and assistance for all Poly devices during the 3-year period.
2. How do I access email support?
You can access email support by contacting the Poly support team through the email address provided upon service activation.
3. What is the response time for hardware replacement?
The response time for hardware replacement is Next Business Day, ensuring that you receive timely support when you need it.
4. Where is the Service Depot located?
The Service Depot location will be specified in your service agreement, providing you with a convenient place to receive support and replacement services.
5. Can I extend my service beyond 3 years?
Yes, customers can inquire about extending their service coverage prior to the expiration of the initial 3-year service period for continued support.
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