Poly Poly+ Partner Onsite Support - Extended Service - 1 Year - Service

The Poly Poly+ Partner Onsite Support - Extended Service is a premium service designed to keep your communication systems running seamlessly for an entire year. This extended service plan ensures that your systems are not only operational but also optimally maintained, offering you peace of mind with predictable costs and swift resolutions to any issues that may arise. With dedicated on-site support, you can minimize downtime and maximize productivity while benefiting from top-tier maintenance, parts replacement, and labor services.

• Comprehensive On-Site Support: Enjoy the convenience of on-site assistance, ensuring that any issues are addressed promptly and efficiently, minimizing disruption to your business operations.
• Predictable Total Cost of Ownership: The Poly+ Partner Onsite Support provides a clear and predictable cost structure, allowing you to manage your budget effectively without unexpected expenses for maintenance and repairs.
• Next Business Day Service Response: Count on a rapid response time with our next business day parts and labor service, ensuring issues are resolved quickly to keep your systems functioning at peak performance.
• Parts Replacement Service Included: The service includes parts replacement, which resolves problems efficiently and restores your system's reliability without additional costs.
• One Year Service Duration: With a full year of coverage, you can rest assured that your systems will remain operational, allowing you to focus on your business rather than worrying about technical issues.

Technical Details of Product

• Product Type: Extended Onsite Support Service
• Service Duration: 1 Year
• Service Features: Parts and Labor included, Next Business Day response time
• Support Type: On-Site Maintenance
• Target Audience: Businesses utilizing Poly communication systems

How to Install

To get started with your Poly Poly+ Partner Onsite Support, follow these simple steps:

1. Purchase the Poly Poly+ Partner Onsite Support service through an authorized distributor or partner.
2. Upon purchase, you will receive a confirmation email with your service details and contact information for support.
3. Schedule your initial assessment with a Poly certified technician, who will review your current system setup and maintenance needs.
4. Once your assessment is complete, your technician will guide you through the activation of your service and answer any questions you may have.
5. Enjoy peace of mind knowing that you have a year of dedicated support at your service!

Frequently Asked Questions

• What is included in the Poly+ Partner Onsite Support service?

  The service includes on-site maintenance, parts replacement, and labor support for a full year, ensuring your communication systems are optimally maintained.

• How quickly can I expect service when an issue arises?

  Our commitment to you includes a Next Business Day response time for parts and labor, allowing for minimal downtime and prompt resolution of any issues.

• Is this service suitable for all Poly communication systems?

  Yes, the Poly+ Partner Onsite Support service is designed to cater to businesses utilizing a range of Poly communication systems.

• Can I extend my service after the initial year?

  Absolutely! At the end of your service duration, you can renew and extend your coverage for continued support and maintenance.

• What do I do if I need support outside of normal business hours?

  Contact your designated support representative for guidance, as there may be options for after-hours support depending on your service agreement.