Description
Enhance your Poly Poly+ experience with the Poly Poly+ with FRU Replace and Destroy - Extended Service offering. Designed to safeguard your investment, this 1-Year Extended Service provides unmatched reliability and peace of mind. Benefit from swift support and superior service options that keep your communication devices running at peak performance.
- Investment Protection: The Poly Poly+ with FRU Replace and Destroy service is designed to protect your investment in communication technology, ensuring you get the most out of your devices.
- Increased Reliability: With this extended service, you gain enhanced reliability, enabling you to focus on your work without interruptions caused by equipment failures.
- Email Support Service: Enjoy peace of mind with access to email support that assists you in resolving any potential mishaps quickly and efficiently.
- Fast Response Times: The service depot offers a cost-effective and reliable response, ensuring you receive help when you need it most.
- Next Business Day Hardware Replacement: Experience maximum efficiency with a Next Business Day advance hardware replacement service, ensuring minimal downtime for your essential communication tools.
Technical Details of Product
- Service Duration: 1 Year
- Response Time: Next Business Day
- Support Method: Email Support
- Service Type: Service Depot with FRU Replace and Destroy
- Features: Fast, reliable, and cost-effective service
How to Install
To activate your Poly Poly+ with FRU Replace and Destroy - Extended Service, follow these easy steps:
- Purchase the service through your authorized Poly dealer or service provider.
- Receive your service confirmation via email, along with detailed instructions.
- Keep your proof of purchase and service confirmation handy for future reference.
- In case of any issues, contact the email support service provided in your confirmation for assistance.
Frequently Asked Questions
1. What does "FRU Replace and Destroy" mean?
FRU stands for Field Replaceable Unit. This service allows for the replacement of defective hardware, ensuring your devices are quickly restored to optimal functionality.
2. How quickly can I expect support?
You can expect email support to be responsive, with most queries addressed within 24 hours. For urgent issues, utilize the next business day hardware replacement service.
3. Is there a warranty on the hardware replacement?
Yes, any replacement hardware comes with its warranty, ensuring that you are covered in case of further issues.
4. Can I extend my service after the initial year?
Yes, customers can opt to renew their extended service by contacting their Poly service provider prior to the expiration of their current service.
5. What types of devices are covered under this service?
The service is specifically designed for Poly Poly+ devices and related communication technology, ensuring compatibility and support.
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