Description
The Poly Poly+ with FRU Replace and Destroy - Extended Service - 1 Year - Service is designed to give users peace of mind when it comes to managing their hardware. This service ensures that your system remains optimally maintained while providing a predictable total cost of ownership, allowing you to focus on what matters most - your work. With this extended service plan, you can expect high-quality support and fast hardware replacements, making it an essential addition to your business toolkit.
- Predictable Total Cost of Ownership: Enjoy the benefit of a fixed maintenance cost that helps you budget effectively while keeping your systems in top condition.
- Email Support Service: Gain access to dedicated email support, allowing you to resolve any issues quickly and efficiently, minimizing downtime and maximizing productivity.
- Fast, Reliable Service Depot: The service depot is designed for speed and reliability, providing you with a cost-effective response to any hardware concerns that arise.
- Next Business Day - Advance Hardware Replacement: Experience a seamless transition with a next business day advance hardware replacement service, ensuring your operations continue smoothly without extended interruptions.
- 1 Year Service Duration: This extensive service period guarantees maximum efficiency and precise results, giving you peace of mind for a full year.
Technical Details of Product
The Poly Poly+ with FRU Replace and Destroy service includes:
- Comprehensive email support for quick issue resolution.
- Access to a dedicated service depot for hardware concerns.
- Next Business Day advance hardware replacement service for continued operations.
- 1 year of extended service coverage ensuring optimal performance.
How to Install
Installing the Poly Poly+ with FRU Replace and Destroy - Extended Service is straightforward. Simply follow these steps:
- Visit the Poly website or contact your authorized reseller to purchase the service.
- Once purchased, you will receive confirmation and details regarding your service agreement.
- Ensure you have your product serial number handy for easy registration of the service.
- Follow the instructions provided in the confirmation email to activate your service.
- For any further assistance, reach out to the dedicated email support provided as part of your service plan.
Frequently Asked Questions
- What is included in the Poly Poly+ service plan? The service plan includes email support, access to the service depot, next business day hardware replacement, and one year of comprehensive coverage.
- How does the next business day hardware replacement work? If your hardware fails, you can request a replacement, and it will be shipped to you the next business day to minimize downtime.
- Can I renew the service plan after one year? Yes, you can renew your service plan prior to its expiration to ensure continued coverage.
- Is there a limit to the number of service requests I can make? There is no limit on the number of service requests; the goal is to ensure your hardware operates effectively.
- How do I contact email support? You can contact email support through the link provided in your confirmation email after purchasing the service.
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