Quantum StorageCare Bronze Support Plan Zone 1 - Extended Service - 1 Year - Service

The Quantum StorageCare Bronze Support Plan Zone 1 is the perfect solution for businesses seeking reliable and efficient technical support for their storage systems. With this extended service plan, you can ensure that your systems are well maintained and that downtime is kept to a minimum. Ideal for any organization relying on critical data storage, this service plan offers comprehensive support tailored to your needs.

• Comprehensive Support: The Bronze Support Plan provides extensive assistance from knowledgeable technicians, helping to resolve all your technical issues swiftly and effectively.
• On-Site Maintenance: Enjoy the convenience of on-site support, which minimizes downtime and ensures that your systems are up and running with minimal interruption to your business operations.
• Next Business Day Service: With a 9 x 5 support schedule, you can expect next business day response times for parts and labor, ensuring that your technical issues are resolved quickly and efficiently.
• Parts Replacement Service: The plan includes parts replacement as needed, allowing for quick resolutions to hardware issues without the hassle of sourcing your own parts.
• One Year of Dependability: This extended service plan lasts for one year, providing you with long-term peace of mind and dependability in all your technical support needs.

Technical Details of Product

• Service Type: Extended Service Plan
• Service Duration: 1 Year
• Response Time: Next Business Day
• Support Availability: 9 x 5
• Service Coverage: Zone 1
• Service Features: On-site maintenance, Parts & Labor coverage

How to Install

Installing the Quantum StorageCare Bronze Support Plan is simple. Follow these easy steps:

1. Purchase the Bronze Support Plan through the official Quantum website or an authorized reseller.
2. Once purchased, you will receive a confirmation email with your support plan details.
3. Contact Quantum's support team to activate your plan and discuss any specific needs or requirements.
4. Ensure that your storage systems are updated and ready for the support team to assist you effectively.

Frequently Asked Questions

• What is included in the Quantum StorageCare Bronze Support Plan?

  The Bronze Support Plan includes on-site maintenance, parts replacement, and next business day service for both parts and labor.

• What areas does Zone 1 cover?

  Zone 1 generally includes urban and suburban areas with immediate access to service technicians.

• How do I contact support?

  You can contact Quantum's support team via phone or email, as provided in your plan details after purchase.

• Can I renew my support plan after one year?

  Yes, the support plan is renewable. You will be notified a few months before the expiration of your service period.

• What should I do if I experience a technical issue?

  Simply reach out to the Quantum support team for immediate assistance, and they will guide you through the necessary steps to resolve your issue.