Quantum StorageCare Bronze Support Plan Zone 1 - Extended Service - 3 Year - Service

The Quantum StorageCare Bronze Support Plan Zone 1 is your ultimate solution for ensuring the longevity and efficiency of your storage systems. Designed to protect your investment, this extended service plan provides comprehensive support over a duration of three years. With features tailored to meet your operational needs, the Bronze Support Plan not only enhances reliability but also ensures your systems run smoothly and effectively.

• Comprehensive Coverage: This plan includes 9 x 5 support with next business day service, ensuring that assistance is available when you need it most.
• On-Site Maintenance: Enjoy the convenience of on-site support, so you don’t have to travel or send equipment away for repairs. Our technicians come to you!
• Parts Replacement Service: The service features parts replacement for dependable efficiency, offering you peace of mind knowing that any necessary components are covered.
• Fast Response Time: With our next business day parts and labor service response, you will experience minimal downtime, maximizing your productivity.
• 3-Year Service Duration: The extended 3-year coverage ensures maximum dependability, allowing you to focus on your core business operations without worrying about system reliability.

Technical Details of the Quantum StorageCare Bronze Support Plan

• Service Type: Extended Service Plan
• Duration: 3 Years
• Support Availability: 9 x 5 service (Monday to Friday)
• Response Time: Next Business Day
• Service Characteristics: Parts and labor included
• Service Sub Type: Electronic
• Physical Support: On-site maintenance

How to Install the Quantum StorageCare Bronze Support Plan

Installing the Quantum StorageCare Bronze Support Plan is a straightforward process. Simply follow these steps:

1. Purchase the support plan through our website or authorized reseller.
2. Once the purchase is complete, you will receive a confirmation email with your service details.
3. To activate your plan, contact our customer support team using the information provided in the confirmation email.
4. Schedule a convenient time for your on-site technician to visit and discuss any specific requirements or setup processes.
5. Enjoy peace of mind knowing that your storage equipment is covered and running efficiently!

Frequently Asked Questions

1. What is covered under the Quantum StorageCare Bronze Support Plan?

The Bronze Support Plan covers parts and labor for repairs, on-site maintenance, and replacement of defective components for a duration of three years.

2. How quickly can I expect service?

You can expect next business day service for parts and labor, allowing you to resume operations with minimal disruption.

3. Is there a limit on the number of service calls I can make?

There are no limits on the number of service calls as long as they pertain to covered components under the plan.

4. Can I upgrade my support plan later?

Yes, you can change your support plan based on your evolving business needs. Contact our customer support for more details.

5. What if I need service outside of normal business hours?

The Bronze Support Plan offers standard 9 x 5 coverage. For after-hours or emergency support, alternative plans may be available. Please consult our customer service team for options.