Quantum StorageCare Bronze Support Plan, zone 1 - Extended Service (Uplift) - 3 Year - Service

The Quantum StorageCare Bronze Support Plan, Zone 1 - Extended Service (Uplift) - 3 Year - Service is designed to provide exceptional technical support for your storage solutions, ensuring a seamless experience. This comprehensive service plan delivers reliable, on-site assistance with rapid response times, allowing you to focus on your business while we take care of your storage needs.

• Dependable Technical Support: Enjoy peace of mind with 9 x 5 next business day on-site support, ensuring that your technical issues are resolved promptly and efficiently.
• Parts Replacement Service: Benefit from a parts replacement service designed to swiftly address and resolve any problems, minimizing disruptions to your operations.
• Minimized Downtime: Our on-site support ensures that any downtime is kept to an absolute minimum, allowing your business to operate smoothly and efficiently.
• Enhanced Usability: The physical service subtype enhances usability and increases the efficiency of your storage system, ensuring optimal performance.
• Comprehensive Parts and Labor Coverage: Enjoy reliable maintenance with included parts and labor service characteristics, delivering the utmost in convenience and efficiency.

Technical Details of Product

• Service Duration: 3 Years
• Support Availability: 9 x 5 (9 hours a day, 5 days a week)
• Response Time: Next Business Day
• Service Type: On-site Maintenance
• Coverage: Parts & Labor
• Zone: 1

How to Install

To install the Quantum StorageCare Bronze Support Plan, simply follow these steps:

1. Purchase the support plan through your preferred vendor.
2. Register your service plan with Quantum to activate support.
3. Keep your service documentation handy for reference.
4. Contact Quantum support when needed, providing your service plan details for swift assistance.

Frequently Asked Questions

1. What is covered under the Quantum StorageCare Bronze Support Plan?

The plan covers on-site maintenance, parts replacement, and labor to resolve technical issues related to your storage system.

2. How quickly can I expect support after contacting Quantum?

With the next business day response time, you can expect a technician on-site to assist you within that timeframe.

3. Is this support plan available for all Quantum storage products?

This support plan is applicable to Quantum storage solutions within Zone 1. Please verify compatibility with your specific product.

4. Can I extend my service plan after the initial 3 years?

Yes, you may have the option to renew or extend your service plan upon its expiration. Contact Quantum for further details.

5. What do I do if I have a technical issue outside of support hours?

For urgent issues that arise outside of support hours, please document the problem and contact Quantum during the next available support window for assistance.