Quantum StorageCare Bronze Support Plan, zone 3 - Extended Service (Renewal) - 1 Year - Service

The Quantum StorageCare Bronze Support Plan, Zone 3 - Extended Service (Renewal) - 1 Year - Service is designed to ensure that your storage system remains in peak performance, providing you with peace of mind and minimizing downtime. With comprehensive maintenance options, this support plan is invaluable for businesses relying on uninterrupted access to their data storage solutions. Key Features and Benefits:

• 9 x 5 x Next Business Day Support: Enjoy reliable support during business hours, ensuring that any issues are addressed swiftly and effectively with next business day on-site assistance.
• On-Site Maintenance: Our expert technicians are just a call away, providing hands-on support right at your location to fix any technical issues that may arise.
• Predictable Cost of Ownership: By opting for the Bronze Support Plan, you benefit from a clear understanding of your maintenance costs, enabling better budgeting and financial planning.
• Parts Replacement Service: In case of any mishaps, our parts replacement service ensures that you can quickly replace faulty components, minimizing disruption to your operations.
• Comprehensive Coverage: This service plan covers both parts and labor, giving you complete peace of mind knowing that all bases are covered in case of unforeseen issues.

Technical Details:

• Service Zone: Zone 3
• Service Duration: 1 Year
• Service Type: Extended Service Renewal
• Support Hours: 9 AM - 5 PM (local time)
• Service Level: Next Business Day On-Site Maintenance

How to Install:

To activate your Quantum StorageCare Bronze Support Plan, simply follow these steps:

1. Purchase the plan through authorized channels or directly from Quantum.
2. Receive a confirmation email containing your support plan details.
3. Keep the documentation handy for reference when contacting support.
4. If you encounter any issues during the service period, contact Quantum support with your plan details.

Frequently Asked Questions:

• What is included in the Quantum StorageCare Bronze Support Plan?

  The Bronze Support Plan includes 9 x 5 next business day on-site support, parts replacement service, and comprehensive coverage of both parts and labor.

• How quickly can I expect support?

  With the next business day support, you can expect our technicians to be on-site within one business day from when you report the issue.

• Can I renew my support plan?

  Yes, the Bronze Support Plan is available for renewal, ensuring continued coverage for your storage system.

• What happens if I need parts replaced?

  Our parts replacement service will cover the cost of replacement parts, helping you resolve any hardware issues quickly.

• Is on-site support available in my area?

  On-site support is available in Zone 3. Please check with our customer service team for specific coverage details.