{"product_id":"cisco-smart-net-total-care-extended-service-hyperflex-hx240c-m6-node","title":"Cisco Smart Net Total Care Extended Service Hyperflex Hx240C M6 Node","description":"\u003cdiv\u003e\n\u003cp\u003eProtect your Cisco HyperFlex infrastructure with Cisco Smart Net Total Care Extended Service for the HyperFlex Hx240c M6 Node. This is enterprise-grade protection that goes beyond basic support by delivering proactive coverage, rapid hardware replacement, and seamless access to Cisco experts around the clock. Designed for organizations that depend on continuous data access and predictable IT operations, the Extended Service keeps your HyperFlex deployment resilient and optimized for peak performance. With parts replacement included and a fast 4-hour exchange window, you minimize downtime and shorten the path from issue to service restoration. The service offers scalable coverage across your data center footprint, enabling IT teams to plan capacity with greater confidence and to align maintenance with business needs. Global coverage, deep technical expertise, and a streamlined escalation path help ensure service continuity even during peak demand or complex upgrades. In short, Cisco Smart Net Total Care Extended Service for HyperFlex Hx240c M6 Node is a smart investment in reliability, operational certainty, and total cost of ownership.\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e24\/7 access to Cisco product experts with proactive monitoring and guidance to prevent and resolve issues before they impact operations.\u003c\/li\u003e \u003cli\u003eRapid hardware restoration through a 4-hour exchange window, ensuring your HyperFlex environment returns to full capacity quickly.\u003c\/li\u003e \u003cli\u003eParts Replacement included, reducing downtime and eliminating the wait for the right component to surface.\u003c\/li\u003e \u003cli\u003ePredictable operating costs and extended deployment life by protecting the HyperFlex Hx240c M6 Node and adjacent components.\u003c\/li\u003e \u003cli\u003eDesigned for resilience in HyperFlex deployments, with seamless integration into existing asset management and IT support workflows.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTechnical Details of Cisco Smart Net Total Care Extended Service Hyperflex Hx240C M6 Node\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eCoverage scope:\u003c\/b\u003e Extended Service for the HyperFlex Hx240c M6 Node, including proactive coverage and access to Cisco’s global support network.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSupport level:\u003c\/b\u003e 24x7 access to Cisco Technical Assistance Center (TAC) and Cisco product experts with streamlined escalation.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse and repair:\u003c\/b\u003e Rapid problem resolution with a guaranteed 4-hour hardware exchange window to restore service levels swiftly.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eParts and components:\u003c\/b\u003e Parts Replacement is included, reducing downtime and accelerating recovery after failures.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eScope of coverage:\u003c\/b\u003e Covers the HyperFlex Hx240c M6 Node and adjacent components, designed to minimize cascading issues and protect the broader deployment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOperational impact:\u003c\/b\u003e Aimed at maximizing availability for latency-sensitive workloads and mission-critical applications, with predictable maintenance windows and renewal options.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eGlobal reach:\u003c\/b\u003e Leverages Cisco’s worldwide support network, ensuring consistent service levels across data centers and remote sites.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eHow to install Cisco Smart Net Total Care Extended Service for HyperFlex Hx240C M6 Node\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003ePlan and confirm coverage:\u003c\/b\u003e Determine the exact HyperFlex Hx240c M6 Node instances to cover and establish a service activation date aligned with your maintenance strategy.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eGather asset details:\u003c\/b\u003e Collect device identifiers (serial numbers, SKUs) and locations to register with Cisco and your authorized reseller.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eActivate the service:\u003c\/b\u003e Purchase and activate the Extended Service through Cisco or an authorized partner, and assign the HyperFlex Hx240c M6 Node as the covered asset.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSet up support channels:\u003c\/b\u003e Define escalation paths, contact methods, and preferred communication windows so Cisco TAC can reach your team quickly when issues arise.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIntegrate with asset management:\u003c\/b\u003e Align the service with existing ITSM\/asset-management workflows to streamline case creation, renewal reminders, and ownership tracking.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEnable proactive monitoring:\u003c\/b\u003e Ensure connectivity to Cisco’s proactive monitoring services, so alerts and recommendations are delivered to the right teams in real time.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDocument requirements:\u003c\/b\u003e Maintain a record of service terms, coverage scope, and replacement procedures to simplify future renewals and audits.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: What is included with Cisco Smart Net Total Care Extended Service for the HyperFlex Hx240c M6 Node?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA: It provides proactive coverage, 24x7 access to Cisco TAC and product experts, Parts Replacement, and a fast 4-hour hardware exchange to minimize downtime. The service is designed to protect the HyperFlex Hx240c M6 Node and adjacent components, helping to stabilize operational costs and maximize system availability.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: How fast is hardware replacement under this service?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA: The Extended Service includes a guaranteed 4-hour exchange window for hardware replacements, enabling rapid restoration of service levels after a failure or fault is identified.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: Is this service available globally?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA: Yes. Cisco Smart Net Total Care Extended Service offers global coverage through Cisco’s extensive support network, ensuring consistent service quality across data centers and sites worldwide.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: Which devices are covered by this Extended Service?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA: The coverage is specifically for the HyperFlex Hx240c M6 Node and adjacent components within the defined scope, with the aim of preventing cascading issues and maintaining overall deployment reliability.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: How do I activate or renew the service?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA: Activation is completed through Cisco or an authorized reseller. You’ll register the covered assets (including serial numbers and SKUs), specify the service start date, and set renewal preferences to ensure continuous protection without gaps.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: Can this service integrate with existing asset-management or ITSM workflows?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA: Yes. The Extended Service is designed to integrate with standard asset-management processes and support workflows, reducing administrative overhead and improving responsiveness during incidents or upgrades.\u003c\/p\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Cisco","offers":[{"title":"Default Title","offer_id":45918379835618,"sku":"6384095","price":1736.63,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175329730.jpg?v=1755153847","url":"https:\/\/pegasussonline.com\/products\/cisco-smart-net-total-care-extended-service-hyperflex-hx240c-m6-node","provider":"PEGASUSS ","version":"1.0","type":"link"}