{"product_id":"cisco-unified-comms-essential-operate-extended-service-1-year-8x5-nbd-maintenance-with-replacement-included","title":"Cisco Unified Comms Essential Operate Extended Service – 1 Year, 8x5 NBD Maintenance with Replacement Included","description":"\u003cdiv\u003e\n    \u003cp\u003eIntroducing the Cisco Unified Communications Essential Operate - Extended Service, a comprehensive support solution tailored to keep your Unified Communications system functioning at its best. Designed for organizations that prioritize seamless communication and collaboration, this service plan ensures your systems remain reliable and efficient. With the Cisco Extended Service, your business can enjoy peace of mind knowing that expert assistance is readily available whenever needed.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended Support Duration:\u003c\/strong\u003e Enjoy a full year of dedicated service, allowing for uninterrupted access to support and maintenance for your Cisco Unified Communications system.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Maintenance:\u003c\/strong\u003e Experience minimal downtime with the 8 x 5 x Next Business Day support model, ensuring that any issues are addressed promptly and efficiently.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePredictable Total Cost of Ownership:\u003c\/strong\u003e Benefit from a well-defined service agreement that provides predictable costs, helping you manage your budget effectively.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHands-On Approach:\u003c\/strong\u003e The physical service subtype ensures increased productivity by providing a hands-on approach to maintenance and problem resolution, allowing your team to focus on essential projects.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eReplacement Service Included:\u003c\/strong\u003e In the event of hardware failure, the Cisco Extended Service includes replacement options, guaranteeing a quick resolution of problems to keep your operations running smoothly.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e Extended Service for Unified Communications\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e 1 Year\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eSupport Hours:\u003c\/strong\u003e 8 x 5 (Monday to Friday)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e Next Business Day service\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Sub Type:\u003c\/strong\u003e Physical Maintenance\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo initiate your Cisco Unified Communications Essential Operate - Extended Service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized Cisco dealer or partner.\u003c\/li\u003e\n        \u003cli\u003eOnce purchased, you will receive a confirmation email with service details and instructions.\u003c\/li\u003e\n        \u003cli\u003eContact Cisco support or your partner for any setup assistance and to ensure your service is activated.\u003c\/li\u003e\n        \u003cli\u003eMaintain regular communication with Cisco support throughout your service term to ensure optimal performance and issue resolution.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat does the Extended Service cover?\u003c\/strong\u003e The Extended Service covers maintenance, support, hardware replacement, and next business day assistance for your Unified Communications system.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow do I request service if an issue arises?\u003c\/strong\u003e You can request service by contacting Cisco support directly via their customer service hotline or online support portal.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs there an option to extend the service beyond one year?\u003c\/strong\u003e Yes, Cisco offers renewal options for Extended Service plans, which can be discussed with your Cisco representative.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat are the benefits of 8 x 5 support?\u003c\/strong\u003e The 8 x 5 support model offers assistance during regular business hours, ensuring that you have access to help when you need it most, while also providing cost-effective service.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eCan I upgrade my support plan later?\u003c\/strong\u003e Yes, you can upgrade your support plan at any time. Contact your Cisco representative for options and details regarding upgrades.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Cisco","offers":[{"title":"Default Title","offer_id":45979722842338,"sku":"10248858","price":1370.84,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175330440.jpg?v=1726860759","url":"https:\/\/pegasussonline.com\/products\/cisco-unified-comms-essential-operate-extended-service-1-year-8x5-nbd-maintenance-with-replacement-included","provider":"PEGASUSS ","version":"1.0","type":"link"}