{"product_id":"extreme-networks-extremeworks-advanced-hardware-replacement-extended-service-1-year-nbd-ahr-10404","title":"Extreme Networks Extremeworks Advanced Hardware Replacement Extended Service 1 Year Nbd Ahr 10404","description":"\u003cdiv\u003e\n\u003cp\u003eExperience uninterrupted network performance with the Extreme Networks ExtremeWorks Advanced Hardware Replacement Extended Service. This 1-year, next-business-day (NBD) service is engineered to safeguard your Extreme Networks infrastructure with rapid, expert support and dependable hardware replacements. Designed for both small businesses and enterprise deployments, it helps you minimize downtime, protect your investment, and keep critical operations running smoothly. With access to a global support network and a dedicated service depot, you can rest assured that help is just a call or click away, whenever you need it.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003e24\/7 Global Technical Support from GTAC:\u003c\/b\u003e Round-the-clock access to the Global Technical Assistance Center ensures expert assistance is available whenever you encounter an issue, helping you diagnose, troubleshoot, and resolve problems faster to keep your network online.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eNext Business Day Parts Replacement (NBD):\u003c\/b\u003e When hardware fails, receive replacement parts by the next business day, minimizing downtime and enabling your IT team to restore service quickly without costly interruptions.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eComprehensive Coverage for Hardware and Software:\u003c\/b\u003e The service protects all covered Extreme Networks hardware and Operational Software, delivering end-to-end reliability across your network stack.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOne-Year of Continuous Protection:\u003c\/b\u003e A full year of ongoing service safeguards your investment, providing predictable budgeting and enhanced uptime for mission-critical environments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eConvenient Service Depot and Rapid Response:\u003c\/b\u003e The practical, efficient service depot structure ensures fast access to parts and streamlined logistics to accelerate repair and return-to-service times.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Extreme Networks ExtremeWorks Advanced Hardware Replacement\u003c\/h2\u003e \u003cp\u003e\u003cb\u003eType:\u003c\/b\u003e Extended Service Plan\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eDuration:\u003c\/b\u003e 1 Year\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eService Level:\u003c\/b\u003e Next Business Day Parts Replacement\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAccess:\u003c\/b\u003e 24\/7 GTAC support via phone and web\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCoverage:\u003c\/b\u003e All covered Extreme Networks hardware and Operational Software\u003c\/p\u003e \u003ch3\u003eHow to Install ExtremeWorks Advanced Hardware Replacement\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003ePurchase the service plan:\u003c\/b\u003e Acquire the ExtremeWorks Advanced Hardware Replacement through an authorized Extreme Networks partner or directly from the Extreme Networks website. Ensure your product and service plan are tied together in the purchase so coverage is activated automatically.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eRegister your product and service plan:\u003c\/b\u003e Complete the registration process to activate your warranty and support options, linking your hardware, serial numbers, and service subscription for seamless future support.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eReport hardware failure:\u003c\/b\u003e In the event of a hardware fault, contact GTAC through the available channels to report the issue and trigger the advance parts replacement workflow.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoordinate with the support team:\u003c\/b\u003e The GTAC team will verify your coverage, determine part availability, and schedule the replacement based on your service level and location, aligning logistics to minimize downtime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eInstall and test the replacement:\u003c\/b\u003e When the replacement part arrives, follow the provided installation instructions to swap the faulty unit. Power up, configure as needed, and test to confirm proper operation. If any issues arise, contact GTAC for further guidance.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e \u003cp\u003e\u003cb\u003eWhat is included in the ExtremeWorks Advanced Hardware Replacement service?\u003c\/b\u003e\u003cbr\u003eThis service includes 24\/7 technical support, next business day parts replacement, and access to the Global Technical Assistance Center for ongoing assistance with your Extreme Networks hardware.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eHow quickly can I expect a replacement part?\u003c\/b\u003e\u003cbr\u003eParts are delivered via Next Business Day replacement, designed to minimize downtime and keep critical services online with predictable repair timelines.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eWhich devices and software are covered?\u003c\/b\u003e\u003cbr\u003eCoverage applies to all supported Extreme Networks hardware and Operational Software currently covered under the ExtremeWorks plan, ensuring end-to-end protection across your environment.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eHow do I access GTAC support?\u003c\/b\u003e\u003cbr\u003eSupport is available 24\/7 via phone and web channels, providing immediate access to technical experts regardless of time or location.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45979738407138,"sku":"7166341","price":2420.07,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175330682.jpg?v=1755490380","url":"https:\/\/pegasussonline.com\/products\/extreme-networks-extremeworks-advanced-hardware-replacement-extended-service-1-year-nbd-ahr-10404","provider":"PEGASUSS ","version":"1.0","type":"link"}