{"product_id":"extreme-networks-extremeworks-premier-advanced-hardware-replacement-extended-service-1-year-service","title":"Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement - Extended Service - 1 Year - Service","description":"\u003cdiv\u003e\n    \u003cp\u003eThe Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement (AHR) service offers unparalleled support for your Extreme Networks products, ensuring your network infrastructure remains robust and efficient. This extended service plan is tailored to meet the demands of modern businesses, providing proactive assistance and fast resolution times to minimize network downtime and enhance operational productivity.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eProactive Support:\u003c\/strong\u003e Experience premier post-sale support that addresses your daily technical needs, ensuring your network remains operational and efficient at all times.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eRapid Parts Replacement:\u003c\/strong\u003e Benefit from an impressive 4-hour parts replacement service response time, enabling timely solutions and significantly reducing potential downtime.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003e24\/7 Global Technical Assistance:\u003c\/strong\u003e Gain round-the-clock access to Extreme Networks' Global Technical Assistance Center (GTAC), providing you with expert guidance any time of the day or night, 365 days a year.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e Enjoy technical support, update and upgrade assistance, and advanced parts replacement for all covered products, ensuring your hardware is always up to date.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOne Year of Service:\u003c\/strong\u003e The one-year duration of this service plan provides peace of mind, allowing you to concentrate on your core business while we manage the technical complexities.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e Premier Support - Advanced Hardware Replacement\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e 1 Year\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e 4 Hours for parts replacement\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eSupport Availability:\u003c\/strong\u003e 24\/7 access to GTAC\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eEligibility:\u003c\/strong\u003e Covers all specified Extreme Networks products\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo utilize the Extreme Networks ExtremeWorks Premier Advanced Hardware Replacement service, follow these steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized Extreme Networks partner or online portal.\u003c\/li\u003e\n        \u003cli\u003eRegister your Extreme Networks products with the provided service plan information.\u003c\/li\u003e\n        \u003cli\u003eIn case of a hardware failure, contact the GTAC using the provided telephone number or online support portal.\u003c\/li\u003e\n        \u003cli\u003eProvide details of the reported issue and receive guidance from technical experts.\u003c\/li\u003e\n        \u003cli\u003eOnce diagnosed, await the arrival of the replacement parts as per the 4-hour response time.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat products are covered under the ExtremeWorks Premier AHR service?\u003c\/strong\u003e The service covers all specified products from Extreme Networks as detailed in the service agreement.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow quickly can I expect a replacement part?\u003c\/strong\u003e Under the service agreement, you can expect a replacement part to arrive within 4 hours of diagnosis.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eCan I access support at any time?\u003c\/strong\u003e Yes, you have 24\/7 access to the Global Technical Assistance Center for any support queries or issues.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat if I need upgrades or updates for my hardware?\u003c\/strong\u003e The service includes support for updates and upgrades, ensuring your equipment remains current and efficient.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs there a limit to the number of support requests I can make?\u003c\/strong\u003e There is no limit on support requests; our goal is to provide you with the best possible service whenever you need it.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Extreme Networks","offers":[{"title":"Default Title","offer_id":45921225277666,"sku":"7151003","price":1411.09,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175329983_abcd90bd-ac77-494a-9311-63cde865b527.jpg?v=1726826054","url":"https:\/\/pegasussonline.com\/products\/extreme-networks-extremeworks-premier-advanced-hardware-replacement-extended-service-1-year-service","provider":"PEGASUSS ","version":"1.0","type":"link"}