{"product_id":"fortinet-forticare-priority-rma-onsite-engineer-extended-service-renewal-5-year","title":"Fortinet Forticare Priority Rma Onsite Engineer Extended Service Renewal 5 Year","description":"\u003cdiv\u003e\n\u003cp\u003eFortinet Forticare Priority RMA Onsite Engineer Extended Service Renewal 5 Year is the gold standard in proactive hardware support for businesses that cannot tolerate downtime. This premium FortiCare plan delivers rapid, reliable hardware replacements, expert on-site engineering, and comprehensive email support to keep Fortinet devices online, secure, and performing at peak efficiency. With a five-year coverage window, it provides long-term reliability, predictable budgeting, and a proactive approach to maintaining network security and uptime. Whether you’re protecting a small office or a large enterprise, this renewal ensures your Fortinet appliances are backed by responsive, business‑critical service that minimizes disruption and preserves business continuity in the face of hardware faults or failures.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eRapid hardware replacement: Choose next-calendar-day or four-hour delivery options for hardware replacements, so you experience minimal downtime and fast restoration of services critical to your operations.\u003c\/li\u003e \u003cli\u003eOnsite engineer support: A qualified Fortinet engineer is dispatched directly to your location to replace defective hardware, diagnose issues, and ensure a clean, secure handover back into production.\u003c\/li\u003e \u003cli\u003eComprehensive email support: Access dependable email-based assistance from FortiCare specialists, providing timely guidance, troubleshooting steps, and escalation when needed to keep issues moving forward.\u003c\/li\u003e \u003cli\u003eCost-effective parts and labor: The service includes parts and labor, helping you reduce in-house inventory costs while maximizing reliability and uptime without sacrificing performance.\u003c\/li\u003e \u003cli\u003eExtended five-year duration: Lock in a long-term support relationship with a five-year service guarantee, delivering sustained protection and peace of mind for your Fortinet investment.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eTechnical Details of Fortinet Forticare Priority RMA Onsite Engineer Extended Service Renewal 5 Year\u003c\/h3\u003e \u003cul\u003e \u003cli\u003eService Type: FortiCare Priority RMA Service\u003c\/li\u003e \u003cli\u003eService Duration: 5 Years\u003c\/li\u003e \u003cli\u003eResponse Time: 4-Hour\u003c\/li\u003e \u003cli\u003eParts and Labor: Included\u003c\/li\u003e \u003cli\u003eSupport: Onsite Engineer Support, Email Support\u003c\/li\u003e \u003cli\u003eHardware Replacement: Next-calendar-day or Four-hour delivery options\u003c\/li\u003e \u003cli\u003eHow to Install: To install the Fortinet FortiCare Priority RMA Service, follow these straightforward steps: Purchase the service through an authorized Fortinet partner or directly from Fortinet. Once your order is confirmed, you will receive a service activation email with specific instructions. Log into your Fortinet account and verify your service status. If an incident arises, contact FortiCare through the provided email or phone number to initiate a hardware replacement or onsite support request. Follow the instructions given by the Fortinet support team to schedule an onsite visit if required.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eHow to Install Fortinet FortiCare Priority RMA Service\u003c\/h3\u003e \u003cul\u003e \u003cli\u003ePurchase the FortiCare Priority RMA Service through an authorized Fortinet partner or directly from Fortinet to initiate coverage.\u003c\/li\u003e \u003cli\u003eAfter your order is confirmed, check your email for the activation notice which includes specific setup instructions and next steps.\u003c\/li\u003e \u003cli\u003eLog into your Fortinet account to verify the service status and confirm the five-year coverage window is active on the devices you want protected.\u003c\/li\u003e \u003cli\u003eIn the event of a hardware issue, reach out to FortiCare via the contact information provided in your activation materials to start a hardware replacement or onsite support request.\u003c\/li\u003e \u003cli\u003eFollow the guidance from the Fortinet support team to schedule an onsite visit if required, ensuring minimal disruption and a smooth hardware rollover or swap.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eFrequently asked questions\u003c\/h3\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat is FortiCare Priority RMA Service?\u003c\/b\u003e This service provides expedited hardware replacement and onsite engineer support to minimize downtime and maintain business continuity.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow quickly can hardware be replaced?\u003c\/b\u003e Depending on your chosen service level, hardware can be replaced next calendar day or within four hours.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs onsite support included in this service?\u003c\/b\u003e Yes, FortiCare Priority RMA includes onsite engineer support for hardware replacement, ensuring rapid problem resolution.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow do I access email support?\u003c\/b\u003e Once enrolled in the service, you will receive contact details for the FortiCare email support; use that channel to get expert assistance.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCan I renew after the 5-year term?\u003c\/b\u003e The 5-year term is the duration of the coverage; contact your Fortinet partner or Fortinet directly about renewal options to extend coverage.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Fortinet","offers":[{"title":"Default Title","offer_id":45979570012386,"sku":"9155081","price":2511.93,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175328364.jpg?v=1726859550","url":"https:\/\/pegasussonline.com\/products\/fortinet-forticare-priority-rma-onsite-engineer-extended-service-renewal-5-year","provider":"PEGASUSS ","version":"1.0","type":"link"}