{"product_id":"hewlett-packard-enterprise-hpe-1y-pw-tc-crit-wdmr-d2200sb-svc","title":"Hewlett Packard Enterprise Hpe 1y Pw Tc Crit Wdmr D2200sb Svc","description":"\u003cdiv\u003e\n \u003cp\u003eEnsure maximum uptime for your HPE storage infrastructure with an enterprise-grade support plan designed to minimize downtime and protect your budget. Hewlett Packard Enterprise’s 1-year Post-Warranty Tech Care Critical with Defective Media Retention (DMR) for the D2200sb Svc delivers comprehensive on-site coverage, rapid response, and the financial clarity you need after your standard warranty ends. This service offering combines proactive maintenance with the reassurance of parts and labor, helping you resolve issues quickly while retaining failed media for retention and audits.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eOn-site, 24x7 coverage with a 6-hour response window:\u003c\/b\u003e Enjoy around-the-clock access to expert technicians and a rapid on-site arrival timeframe to minimize downtime and restore operations fast.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDefective Media Retention (DMR) included:\u003c\/b\u003e When storage media fails, retained media can be analyzed to support root-cause investigations, compliance needs, and faster remediation decisions.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePost-warranty, 1-year protection:\u003c\/b\u003e Extend your hardware support beyond standard warranty terms with a dedicated year-long service plan tailored for critical storage environments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eParts and labor are included:\u003c\/b\u003e This coverage eliminates surprise repair bills by including both parts and labor for covered failures, ensuring predictable budgeting.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eComprehensive protection against unexpected costs:\u003c\/b\u003e Reduce total cost of ownership by mitigating expensive repair or replacement scenarios for your D2200sb storage solution.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of HPE 1-Year Post-Warranty Tech Care: Critical with DMR for D2200sb Svc\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eService type:\u003c\/b\u003e HPE Pointnext Tech Care Critical with Defective Media Retention\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWarranty status:\u003c\/b\u003e Post-warranty, 1 year of comprehensive coverage\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSupport availability:\u003c\/b\u003e 24 hours a day, 7 days a week\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse time:\u003c\/b\u003e On-site within 6 hours of service request (typical SLA)\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eLocation of service:\u003c\/b\u003e On-site maintenance at your facility or data center\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat’s included:\u003c\/b\u003e Parts \u0026amp; labor for covered defects, Defective Media Retention, and parts replacement to resolve issues\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePrimary objective:\u003c\/b\u003e Protect against unexpected repair\/replacement costs and minimize downtime for the D2200sb storage platform\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003ehow to install HPE 1-Year Post-Warranty Tech Care: Critical with DMR\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eConfirm eligibility and purchase:\u003c\/b\u003e Ensure your D2200sb Svc hardware qualifies for the Tech Care Critical with DMR plan and complete the purchase or upgrade through your HPE account or authorized channel partner.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eGather service details:\u003c\/b\u003e Collect serial numbers, service tags, and the contract or purchase order number to link the coverage to the correct hardware assets.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDefine service scope:\u003c\/b\u003e Identify critical components and workloads that require protection under the plan to align technician visit priorities and on-site scheduling.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSchedule on-site support:\u003c\/b\u003e Request dispatch through the HPE support portal or your partner, providing access windows and any security or access constraints for the data center or server room.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePrepare for service delivery:\u003c\/b\u003e Ensure technicians have required access, power and cooling availability, and any necessary credentials to perform maintenance or diagnostics on the D2200sb system.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat does Tech Care Critical with Defective Media Retention cover?\u003c\/b\u003e It provides on-site, 24x7 support for critical storage infrastructure beyond warranty, including on-site maintenance, parts and labor, and the retention of defective media for analysis.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs the service available for all HPE storage models?\u003c\/b\u003e Coverage is offered for eligible HPE storage platforms, including the D2200sb Svc, subject to terms of the specific contract and region.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow quickly will technicians respond?\u003c\/b\u003e A typical on-site response window is 6 hours, with continuous availability to address urgent issues as they arise.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat is Defective Media Retention used for?\u003c\/b\u003e DMR allows retained failed media to be examined to determine root causes, assist with investigations, and support regulatory or audit requirements.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCan I renew or extend this coverage after one year?\u003c\/b\u003e Yes. You can renew or upgrade to continued Post-Warranty Tech Care plans as your hardware ages to maintain protection against unexpected costs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45909770240226,"sku":"7544430","price":1600.23,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175333754_b0073829-64e2-40aa-bf88-9666f81311e6.jpg?v=1755155922","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-1y-pw-tc-crit-wdmr-d2200sb-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}