{"product_id":"hewlett-packard-enterprise-hpe-1y-pw-tc-ess-wdmr-dl380-g9-wov-svc","title":"Hewlett Packard Enterprise Hpe 1y Pw Tc Ess Wdmr Dl380 G9 Wov Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eEnsure the longevity and optimal performance of your HPE equipment with the \u003cstrong\u003eHPE Pointnext Tech Care Essential with Defective Media Retention - Post Warranty - 1 Year Warranty\u003c\/strong\u003e. This essential service offers comprehensive support that extends beyond the standard manufacturer’s warranty, safeguarding your investment and keeping your systems running smoothly. With 24 x 7 x 4 Hour on-site maintenance, this service is designed to provide peace of mind and ensure reliability, allowing you to focus on your core business operations.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended Protection:\u003c\/strong\u003e Safeguard your equipment against unexpected breakdowns after the manufacturer’s warranty expires.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eParts Replacement Service:\u003c\/strong\u003e Included to resolve any issues promptly, ensuring that you experience minimal downtime.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-site Support:\u003c\/strong\u003e Fast and efficient approach to problem-solving, allowing for immediate attention to your technical needs.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eEfficient Service Characteristics:\u003c\/strong\u003e Parts and labor service characteristics are designed to complete tasks quickly, improving productivity and minimizing disruptions.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eRapid Response Time:\u003c\/strong\u003e Benefit from a 4 Hour parts and labor response time (within 100 miles of the customer site) for maximum reliability and accommodation.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e Tech Care Essential\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDefective Media Retention:\u003c\/strong\u003e Yes\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWarranty Duration:\u003c\/strong\u003e 1 Year\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eSupport Availability:\u003c\/strong\u003e 24 x 7\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e 4 Hour on-site support\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDistance Coverage:\u003c\/strong\u003e Includes support within 100 miles of customer site\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Components:\u003c\/strong\u003e Parts and Labor included\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eInstalling the HPE Pointnext Tech Care Essential service is a straightforward process. Follow these steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003eContact your HPE sales representative to initiate the service agreement.\u003c\/li\u003e\n        \u003cli\u003eProvide the necessary details regarding your HPE equipment and current warranty status.\u003c\/li\u003e\n        \u003cli\u003eOnce the service is confirmed, you will receive a confirmation email with your service details.\u003c\/li\u003e\n        \u003cli\u003eIn the event of a breakdown or issue, simply call the support hotline provided in your service agreement.\u003c\/li\u003e\n        \u003cli\u003eA technician will be dispatched to your site within the agreed response time to address your concerns.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is included in the HPE Pointnext Tech Care Essential service?\u003c\/strong\u003e The service includes parts replacement, on-site support, and labor, ensuring rapid response to any issues you may encounter with your HPE equipment.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow does the defective media retention work?\u003c\/strong\u003e Defective Media Retention allows you to retain any defective drives or media, enabling you to securely manage sensitive data and comply with data retention policies.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is the response time for on-site support?\u003c\/strong\u003e The service guarantees a 4-hour response time for on-site support within a 100-mile radius from your location.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs the service available 24\/7?\u003c\/strong\u003e Yes, the HPE Pointnext Tech Care Essential service is available 24\/7, ensuring that you have support whenever you need it.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat should I do if I need service outside the 100-mile coverage area?\u003c\/strong\u003e If you require service outside of the 100-mile coverage area, please contact your HPE representative to discuss available options.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45910956703970,"sku":"6330418","price":2753.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175339982.jpg?v=1725534340","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-1y-pw-tc-ess-wdmr-dl380-g9-wov-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}