{"product_id":"hewlett-packard-enterprise-hpe-1y-pw-tc-ess-wdmr-ws460c-gen9-svc","title":"Hewlett Packard Enterprise Hpe 1y Pw Tc Ess Wdmr Ws460c Gen9 Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eThe HPE Pointnext Tech Care Essential with Defective Media Retention is a comprehensive post-warranty service designed specifically for HPE hardware users. With an emphasis on reliability and efficiency, this service ensures that your IT infrastructure remains operational and that any unexpected issues are addressed promptly. Enjoy peace of mind knowing that you have dedicated support available 24\/7, keeping your systems up and running effectively.\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003e24\/7 Availability:\u003c\/strong\u003e With around-the-clock support, you can get assistance whenever needed, minimizing downtime and maximizing productivity.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eOn-site Support:\u003c\/strong\u003e The service includes on-site support, ensuring that technicians come to your location to address issues quickly and effectively.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eRapid Response Time:\u003c\/strong\u003e Enjoy a remarkable 4-hour response time for parts and labor, ensuring that you receive the help you need without unnecessary delays.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eDefective Media Retention:\u003c\/strong\u003e Keep defective media for your records and investigations, giving you a better understanding of issues and the opportunity to troubleshoot effectively.\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e This warranty covers parts and labor, providing extensive protection against unexpected repair or replacement costs to keep your operations running smoothly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n\u003cul\u003e\n    \u003cli\u003eService Type: HPE Pointnext Tech Care Essential\u003c\/li\u003e\n    \u003cli\u003eCoverage: Post Warranty - 1 Year\u003c\/li\u003e\n    \u003cli\u003eSupport Type: 24 x 7 x 4 Hour On-site Maintenance\u003c\/li\u003e\n    \u003cli\u003eService Area: 100 miles from customer site\u003c\/li\u003e\n    \u003cli\u003eFeatures: Parts Replacement Service, On-site Support, Defective Media Retention\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow to Install\u003c\/h2\u003e\n\u003cp\u003eTo make the most of your HPE Pointnext Tech Care Essential service, follow these simple steps:\u003c\/p\u003e\n\u003col\u003e\n    \u003cli\u003ePurchase the HPE Pointnext Tech Care Essential with Defective Media Retention service.\u003c\/li\u003e\n    \u003cli\u003eEnsure your device is registered within the HPE system to activate the service.\u003c\/li\u003e\n    \u003cli\u003eKeep your service details accessible for quick reference in case of issues.\u003c\/li\u003e\n    \u003cli\u003eContact HPE support via the provided contact number for any immediate concerns or to schedule on-site support when necessary.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWhat is included in the HPE Pointnext Tech Care Essential service?\u003c\/strong\u003e \n    The service includes 24\/7 support, on-site assistance, defective media retention, and coverage for parts and labor.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eHow long does the service last?\u003c\/strong\u003e \n    The HPE Pointnext Tech Care Essential service is valid for one year of post-warranty coverage.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eWhat is the response time for on-site support?\u003c\/strong\u003e \n    The service guarantees a 4-hour response time for parts and labor, ensuring minimal downtime.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eCan I keep defective media?\u003c\/strong\u003e \n    Yes, defective media retention allows you to keep any defective parts for your records and troubleshooting.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eIs there a distance limit for on-site support?\u003c\/strong\u003e \n    Yes, on-site support is available within a 100-mile radius from the customer site.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45980145156322,"sku":"6330139","price":1723.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175337854.jpg?v=1726863707","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-1y-pw-tc-ess-wdmr-ws460c-gen9-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}