{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-msa-1060-storage-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Msa 1060 Storage Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eDesigned for Hewlett Packard Enterprise environments that deploy MSA 1060 storage systems, the HPE 2y Pw Tc Bas Msa 1060 Storage Svc delivers dependable post-warranty support with a concise, value-driven care plan. This 2-year service offering from HPE Pointnext Tech Care Basic is engineered to minimize downtime and simplify maintenance by combining on-site expertise, rapid response times, and a comprehensive parts and labor warranty. Whether you’re protecting mission-critical data, running a medium-sized data center, or managing a growing storage footprint, this service ensures you have a trusted partner available during business hours to keep your storage infrastructure performing at peak levels.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eOn-site support with 9x5 coverage and a Next Business Day response window, helping you limit downtime and keep operations moving forward.\u003c\/li\u003e \u003cli\u003eParts replacement service included, delivering dependable efficiency and peace of mind when hardware components fail or wear.\u003c\/li\u003e \u003cli\u003eTwo-year service duration designed to maximize uptime, protect your investment, and ensure precise results over the long term.\u003c\/li\u003e \u003cli\u003eComprehensive maintenance coverage that addresses both parts and labor, reducing unexpected repair costs and inventory burdens.\u003c\/li\u003e \u003cli\u003eOptimized for MSA 1060 storage systems, aligning with HPE’s service standards to support mid-range storage environments and data-intensive workloads.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Msa 1060 Storage Svc\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003eService type: HPE Pointnext Tech Care Basic – Post Warranty\u003c\/li\u003e \u003cli\u003eCoverage duration: 2 years\u003c\/li\u003e \u003cli\u003eSupport window: 9x5 (Monday through Friday, 9 a.m. to 5 p.m. local time)\u003c\/li\u003e \u003cli\u003eResponse time: Next Business Day on-site service (within 100 miles of the customer site)\u003c\/li\u003e \u003cli\u003eService delivery: On-site maintenance with parts and labor warranty\u003c\/li\u003e \u003cli\u003eApplicable to: HPE MSA 1060 Storage systems\u003c\/li\u003e \u003cli\u003eGeographic scope: On-site coverage within specified distance from the customer location\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eHow to Install Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Msa 1060 Storage Svc\u003c\/h2\u003e\n\u003cp\u003eActivating this service is straightforward and designed to integrate seamlessly with your existing HPE support ecosystem. Follow these steps to get the coverage active and ready to deploy if needed:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003eConfirm eligibility: Verify that your MSA 1060 storage hardware is supported under the Pointnext Tech Care Basic offering and that the device is within the service coverage area.\u003c\/li\u003e \u003cli\u003eSubmit service request: Initiate the service activation through your HPE account representative or authorized reseller. Provide the serial numbers of the MSA 1060 storage system and any other relevant hardware identifiers.\u003c\/li\u003e \u003cli\u003eDefine service scope: Confirm you want on-site, 9x5 coverage with Next Business Day response and ensure the correct site address and point of contact are on file.\u003c\/li\u003e \u003cli\u003ePrepare on-site visit details: If a hardware issue arises, ensure the site is accessible, power is available, and any required safety or access protocols are communicated to the service technician.\u003c\/li\u003e \u003cli\u003eCoordinate activation: Once the service order is created, you will receive confirmation, service level details, and any necessary escalation contacts to manage future support efficiently.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat does the HPE 2-Year Pointnext Tech Care Basic for MSA 1060 Storage cover?\u003c\/b\u003e It provides post-warranty maintenance with on-site support, a 9x5 service window, Next Business Day response, and a parts \u0026amp; labor warranty for HPE MSA 1060 storage systems.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat is the response time?\u003c\/b\u003e The service offers Next Business Day on-site response within 100 miles of the customer site, helping minimize downtime for critical storage workloads.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs hardware replacement included?\u003c\/b\u003e Yes. Parts replacement is included under the plan, contributing to dependable efficiency and faster restoration of service after hardware faults.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow long does the coverage last?\u003c\/b\u003e The plan extends for two years, providing ongoing protection and predictable maintenance for the MSA 1060 storage environment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWho is this plan best for?\u003c\/b\u003e It is ideal for organizations using MSA 1060 storage who need reliable, cost-efficient post-warranty support with on-site expertise and scheduled maintenance to reduce downtime and management overhead.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45918809129186,"sku":"6330076","price":1357.85,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175341923.jpg?v=1755161633","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-msa-1060-storage-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}