{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-msa-2062-storage-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Msa 2062 Storage Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic - Post Warranty - 2 Year Warranty provides essential support and maintenance services to keep your IT systems running smoothly, even after the manufacturer's warranty has expired. Designed for businesses that require reliable technical support, this service ensures peace of mind with comprehensive parts and labor coverage. With on-site assistance and prompt response times, you can minimize downtime and maintain productivity.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended Support Coverage:\u003c\/strong\u003e Safeguard your investment with an additional 2 years of warranty, offering continued support beyond the standard manufacturer warranty period.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Maintenance:\u003c\/strong\u003e Benefit from on-site support that guarantees quick solutions to your technical issues, ensuring minimal disruption to your business operations.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Enjoy the convenience of a Next Business Day response time for parts and labor service, with a service radius of 100 miles from your customer site.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Parts Replacement:\u003c\/strong\u003e The service includes parts replacement, allowing you to resolve issues quickly and efficiently, ensuring the longevity of your equipment.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eExpert Assistance:\u003c\/strong\u003e Access a team of experts who are ready to provide reliable maintenance and support, helping you maintain your systems with confidence.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eWarranty Type: Post Warranty\u003c\/li\u003e\n        \u003cli\u003eDuration: 2 Years\u003c\/li\u003e\n        \u003cli\u003eService Availability: 9 x 5 (Business Hours)\u003c\/li\u003e\n        \u003cli\u003eResponse Time: Next Business Day\u003c\/li\u003e\n        \u003cli\u003eService Type: On-Site Maintenance\u003c\/li\u003e\n        \u003cli\u003eParts \u0026amp; Labor Coverage: Included\u003c\/li\u003e\n        \u003cli\u003eService Radius: 100 miles from customer site\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo utilize the HPE Pointnext Tech Care Basic service, simply contact your HPE representative to register your service. For immediate issues, call the support line during business hours to schedule an on-site visit. Ensure to have your system details ready for faster assistance.\u003c\/p\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is covered under the HPE Pointnext Tech Care Basic service?\u003c\/strong\u003e \n            \u003cp\u003eThe service covers parts replacement and on-site labor to address technical issues after the manufacturer's warranty has expired.\u003c\/p\u003e\n        \u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow quickly can I expect service?\u003c\/strong\u003e \n            \u003cp\u003eUnder the Next Business Day service, a technician will typically arrive at your location by the next business day, ensuring minimal downtime.\u003c\/p\u003e\n        \u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs there a limit to the number of service calls?\u003c\/strong\u003e \n            \u003cp\u003eThe service does not limit the number of calls; however, coverage is subject to the terms outlined in your warranty agreement.\u003c\/p\u003e\n        \u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eCan I extend my warranty beyond 2 years?\u003c\/strong\u003e \n            \u003cp\u003eYes, options may be available for additional warranty extensions; contact HPE for more information.\u003c\/p\u003e\n        \u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat should I do if I experience an issue?\u003c\/strong\u003e \n            \u003cp\u003eContact HPE support to report the issue and initiate a service request for on-site assistance.\u003c\/p\u003e\n        \u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45979196096738,"sku":"6330063","price":2211.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175322520.jpg?v=1726857419","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-msa-2062-storage-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}