{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wcdmr-msa-2040-encl-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Wcdmr Msa 2040 Encl Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eThe \u003cstrong\u003eHPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Post Warranty - 2 Year - Warranty\u003c\/strong\u003e is a crucial addition to your IT infrastructure, designed to provide seamless support and maintenance for your hardware after the initial manufacturer’s warranty has expired. This comprehensive service ensures that your systems remain operational with minimal downtime, allowing your business to focus on growth without interruptions.\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eReliable On-Site Support:\u003c\/strong\u003e Enjoy peace of mind with on-site service that is available 9 hours a day, 5 days a week. Our technicians are dedicated to minimizing your downtime, making sure that any issues are addressed quickly and efficiently.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eComprehensive Defective Material Retention:\u003c\/strong\u003e With this service, you have the option to retain defective materials. This means that in the event of hardware failures, the defective parts can be kept for further evaluation or disposal, providing you with more control over your inventory.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eNext Business Day Response:\u003c\/strong\u003e Experience unmatched reliability with our next business day response time for parts and labor. If you are within 100 miles of a service center, we guarantee prompt service that gets your systems back online swiftly.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eEnhanced Dependability:\u003c\/strong\u003e The HPE Pointnext Tech Care Basic service is designed to minimize inventory costs and maximize dependability. With parts and labor included, you can rest assured that your hardware is in good hands.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eTwo-Year Coverage:\u003c\/strong\u003e This warranty extends your coverage for an additional two years, ensuring that your hardware continues to operate at peak performance. With a focus on efficiency, this plan provides you with long-term support and maintenance solutions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Details\u003c\/h2\u003e\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e Post Warranty Support\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e 2 Years\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eService Hours:\u003c\/strong\u003e 9 x 5 (9 hours a day, 5 days a week)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eService Response:\u003c\/strong\u003e Next Business Day On-Site for Parts \u0026amp; Labor (within 100 miles)\u003c\/li\u003e\n    \u003cli\u003e\n\u003cstrong\u003eDefective Material Retention:\u003c\/strong\u003e Available\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow to Install\u003c\/h2\u003e\n\u003cp\u003eInstallation of the HPE Pointnext Tech Care Basic service is straightforward. Follow these simple steps:\u003c\/p\u003e\n\u003col\u003e\n    \u003cli\u003eContact your HPE representative or authorized reseller to purchase the service.\u003c\/li\u003e\n    \u003cli\u003eUpon purchase, you will receive a service agreement that outlines the terms and conditions.\u003c\/li\u003e\n    \u003cli\u003eCommunicate your requirements and current hardware details to the HPE support team.\u003c\/li\u003e\n    \u003cli\u003eSchedule your first service call, if necessary, to set up and review the service agreement.\u003c\/li\u003e\n    \u003cli\u003eKeep your service agreement and contact information on hand for any future support requests.\u003c\/li\u003e\n\u003c\/ol\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eQ: What does the HPE Pointnext Tech Care Basic service cover?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA: The service covers on-site support, parts replacement, and labor costs, giving you comprehensive protection for your hardware after the manufacturer's warranty expires.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eQ: How quickly can I expect a technician to arrive?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA: If you are located within 100 miles of a service center, you can expect next business day service for parts and labor.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eQ: Can I keep the defective parts?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA: Yes, with the Comprehensive Defective Material Retention feature, you have the option to retain defective materials for further evaluation or disposal.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eQ: How long does the warranty last?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA: The HPE Pointnext Tech Care Basic service provides coverage for two years after the initial manufacturer’s warranty has expired.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eQ: Who should I contact for support?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA: You can contact your HPE representative or the HPE support team for any questions or support requests related to the service.\u003c\/p\u003e\n\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45980172353762,"sku":"9106513","price":2544.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175338085.jpg?v=1726863880","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wcdmr-msa-2040-encl-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}