{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-d2000-encl-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Wdmr D2000 Encl Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic with Defective Media Retention is a vital post-warranty service that guarantees your business remains operational even in the face of unexpected technical issues. This comprehensive two-year warranty is tailored for organizations that rely heavily on HPE technology, providing essential support while protecting your critical data. With the added benefit of Defective Media Retention, you can ensure that your organization not only prevents data loss but also maintains cost efficiency.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e The HPE Pointnext Tech Care Basic service provides extensive protection against unanticipated repair or replacement costs, ensuring your business operations remain uninterrupted and productive.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eParts Replacement Service:\u003c\/strong\u003e This warranty includes a parts replacement service, allowing you to quickly address any mishaps, minimizing downtime and ensuring that your systems are consistently running smoothly.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Support:\u003c\/strong\u003e Get the invaluable support you need right at your location. This ensures issues are resolved promptly without the need for travel, enhancing operational efficiency.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eMinimized Inventory Costs:\u003c\/strong\u003e The service's parts and labor coverage minimizes inventory costs while delivering maximum reliability, allowing you to focus more on your core business activities.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Enjoy the benefit of a next business day service response, ensuring timely repairs and replacements as long as you are within 100 miles of a service center.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of HPE Pointnext Tech Care Basic\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Type: Post Warranty Maintenance\u003c\/li\u003e\n        \u003cli\u003eDuration: 2 Years\u003c\/li\u003e\n        \u003cli\u003eService Hours: 9 x 5\u003c\/li\u003e\n        \u003cli\u003eService Response: Next Business Day On-site\u003c\/li\u003e\n        \u003cli\u003eDefective Media Retention: Yes\u003c\/li\u003e\n        \u003cli\u003eParts and Labor: Included\u003c\/li\u003e\n        \u003cli\u003eDistance for Service: Up to 100 miles from customer site\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install HPE Pointnext Tech Care Basic\u003c\/h2\u003e\n    \u003cp\u003eInstalling the HPE Pointnext Tech Care Basic service is a straightforward process. Follow these steps to ensure your coverage is activated:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized HPE reseller or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eOnce your purchase is confirmed, you will receive an email containing your service agreement and relevant details.\u003c\/li\u003e\n        \u003cli\u003eEnsure that all your HPE devices are registered in the HPE Support Center with a valid warranty or maintenance contract.\u003c\/li\u003e\n        \u003cli\u003eIf your Tech Care Basic service is not automatically activated, contact HPE customer support to activate it.\u003c\/li\u003e\n        \u003cli\u003eKeep a record of your service agreement and contact details for easy reference when you need to utilize the support service.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is Defective Media Retention?\u003c\/strong\u003e Defective Media Retention allows you to keep any failed drives or media after a replacement is provided, ensuring data protection and compliance with your organization’s policies.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow quickly can I expect service?\u003c\/strong\u003e You can expect next business day service for on-site support, provided you are within 100 miles of the service center.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is included in the parts and labor service?\u003c\/strong\u003e The parts and labor service covers the costs associated with any necessary repairs or replacements, helping your business avoid unexpected costs.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs remote support available?\u003c\/strong\u003e Yes, HPE offers remote support as part of the service, in addition to on-site support, which can expedite troubleshooting for various issues.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow do I renew my Tech Care Basic service after two years?\u003c\/strong\u003e You can renew your service by contacting your HPE reseller or HPE customer support before the end of your service period to ensure you continue to receive uninterrupted support.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45910934487266,"sku":"7544426","price":1915.88,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175333680.jpg?v=1725533479","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-d2000-encl-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}